_{02nd December, 2025}

Location: Miami Beach
Salary: $18 per hour + comission
Benefits: MDV (Medical, Dental, Vision) + 401(k) + Pet Insurance
 

A luxury hotel in Miami Beach is seeking a Group Reservations Coordinator to support group room blocks and guest services.
 
Requirements:
 

• Minimum 1-2 years of reservations or front office experience in a luxury hotel environment ; Forbes 5 Star and group reservations experience preferred.
• Experience with Opera/CRS systems
  Strong organizational skills with high attention to detail and demonstrated ability to manage time-sensitive deadlines.
• Ability to work collaboratively with multiple departments in a fast-paced, high-volume luxury setting.
• Strong customer service orientation with the ability to anticipate needs and proactively resolve issues.

Responsibilities:
 

• Manage rooming lists, pick-up reports, block modifications, and reservation updates in Opera/PMS; monitor cut-off dates.
• Act as primary contact for group clients; coordinate with Sales, Events, Front Office, and Housekeeping on VIP lists, special requests, and arrival patterns.
• Assist with pre-arrival planning, group resumes, and arrival reports; support on-site check-ins to ensure seamless guest experiences.
• Ensure billing details, payment methods, and posting instructions are accurate and aligned with contracts and negotiated agreements.

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