Our client in Milwaukee, WI is looking for a Poker Manager!
Position: Poker Manager
Location: Milwaukee, WI
Pay: Up to $85K DOE
Our client in Milwaukee, WI is looking for a Poker Manager!
Responsibilities
-Manage all day-to-day poker room administration and set operational standards to optimize performance.
-Lead full-cycle talent management, including hiring, training, performance appraisals, and conflict resolution. -Establish and maintain departmental goals focused on enhancing guest service and financial efficiency.
-Conduct frequent floor walk-throughs and guest engagement to evaluate service quality and operational flow. -Optimize staff scheduling and oversee the coordination of high-profile special events and tournaments.
-Ensure strict adherence to internal controls and gaming laws while proactively resolving suspicious activities.
Qualifications
-7+ years of progressive poker operations experience (or 5 years with a Bachelor's degree).
-Minimum of 2 years in a dedicated managerial role within a high-volume casino environment.
-Thorough understanding of local, state, federal, and tribal gaming regulations and internal controls.
-Ability to engage effectively with guests and stakeholders at all levels to support organizational goals.
-Skilled in Microsoft Office and the use of standard casino and office management equipment.
-Proven ability to manage confidential data and work a flexible schedule including nights and weekends.