_{01st December, 2025}

Salary: $120,000
Location: Chicago, IL
 
Luxury hotel in downtown Chicago looking for a Director-level professional to oversee F&B outlets 
 
 
Key Responsibilities

• Champion the guest experience across all F&B outlets by being highly visible on the floor, building relationships, and anticipating needs before guests ask.
• Lead the rooftop bar and entertainment-driven environment, ensuring seamless service during high-volume nights and special events.
• Oversee Upscale Casual restaurant, aligning food, beverage, and service with its neighborhood-tavern feel and elevated American cuisine.
• Partner closely with the Executive Chef and bar leaders to create seasonal menus, craft beverage programs, and unique activations that reflect Chicago's culinary scene and property branding.
• Collaborate with Sales, Events, and Marketing to design and execute banquets, rooftop activations, and group events that drive revenue and social buzz.
• Recruit, train, and mentor a diverse F&B team, fostering a culture of genuine hospitality, teamwork, and continuous learning.
• Monitor guest feedback and online reviews, using insights to refine service standards and implement creative service recovery.
• Maintain high standards of cleanliness, safety, and compliance with all health, sanitation, and liquor regulations.
• Develop and manage department budgets, labor plans, and cost controls while protecting the guest experience and brand identity.

Qualifications

• 5+ years of progressive F&B leadership in a lifestyle, luxury, or high-volume urban hotel, rooftop, or restaurant environment.
• Proven success managing bar, restaurant, and event/banquet operations with strong financial and analytical skills.
• Passion for hospitality, entertainment-driven environments, and creating memorable guest experiences.
• Demonstrated ability to build, coach, and retain high-performing, service-focused teams.
• Strong knowledge of current culinary, cocktail, and nightlife trends, especially in major city markets like Chicago.
• Bachelor's degree in Hospitality Management or related field preferred; High School Diploma or GED required. Illinois food safety and alcohol service certifications required or obtained upon hire.

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