_{13th January, 2026}

Are you eager to land a brand new role? Our client, a busy Local Authority in Southwest England, are looking for an experienced Senior Application Support Officer to join their team and play a crucial role in their IT operations.   

Position: Senior Application Support Officer
Rate: £400 per day (Umbrella, Inside IR35)
Contract Duration: Temporary (March 2026) with Possible Extension  

Purpose:

Service Area: NEC Housing - Repairs or Rents and Estates

• The Senior Application Support Officer is responsible for day to day supervision and management of an identified area of the Application Support Team. The team are responsible for managing the day to day running of the Councils IT applications, this includes a helpdesk function; system upgrades; access, event and request fulfilment processes, and for ensuring all other associated tasks are carried out effectively and timely. Ensuring effective management of IT incidents/requests and their resolution, providing appropriate and timely updates minimising impact to customers and stakeholders.

Job Responsibilities: 

• Manage the development, implementation, maintenance and improvement of Application Support policies, processes, procedures and standards.
• Analyse performance and make recommendations for improvements to process and user controls based on analysis of data and management information.
• Lead/oversee co-ordination of system upgrades.

Job Requirements:

• Previous experience working within a local authority or a similar organisation.
• At least 1 year experience within a Debt Recovery Officer role or equivalent.
• Must have extensive knowledge of NEC Housing both of the application itself and of the database tables. 
• Must have significant SQL skills and be comfortable with extracting and manipulating data from the NEC Housing database. 
• Must have expertise in either the Repairs module or Rents and Estates in NEC. 
• Evidence of Continuing Professional Development. 

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:
If you are interested in applying, please press the button below, send your CV to james.fernandez@temptingrecruitment.co.uk or contact James on 020 3854 4907 to discuss further.

To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment

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