_{13th February, 2026}

Are you eager to land a brand new role? Our client, a busy local authority in Enfield. Are looking for a Housing Repairs Operations Manager to join their organisation.

Job Role: Housing Repairs Operations Manager
Temporary or Permanent: Perm
Location: Enfield
Office Based/Hybrid: TBC
Rate of Pay: £55,000 - £70,452
 
Purpose:
Leadership of the in-house, Direct Labour Organisation (DLO) repairs service (with turnover of approximately £5 million per annum) ensuring customer service excellence and achievement of performance KPI targets.
Ensure that the requirement to provide a 24/7 service is effectively discharged including the necessary back up emergency support that may be needed to staff outside normal working hours.

Key Responsibilities:

• Manage and be accountable for the delivery and quality direct delivery DLO covering general building, electrical services as well as a range of other project and other enhanced repairs solutions for more vulnerable residents and in relation to complex disrepair cases.
• Identify and drive quality improvements, promoting and implementing innovative and best practice techniques, reviewing, developing and creating policy, working practices and procedures, managing performance and setting targets for the continued and sustained improvement of quality in these areas covering short to medium term activity.
• Mobilise and manage the relationship with 3rd party suppliers to the DLO both internally and externally including materials supplier, fleet, DLO sub-contractors ensuring a consistent level of service and focus on continuous improvement of the service.
• Maintain a labour strategy for the repairs service (total needs, individual craft and multi-skill components, team requirements), monitor its delivery and ensure that adjustments between teams occur to ensure optimum utilisation of staff while meeting service requirements.
• Undertake strategic risk assessment of all repairs service activities and ensure that effective risk control and audit measures are put in place.

Job Requirements:

• Previous experience working within a local authority or a similar organisation.
• At least 2 years experience within a Housing Repairs Operations Manager or equivalent
• Driving Licence
• Degree or Management Qualification or equivalent experience
• RICS / CIOB (desirable)

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:

If you are interested in applying, please press the button below, send your CV to tareeq.smith@temptingrecruitment.co.uk or contact Tareeq on 020 3854 4911 to discuss further.

To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment

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