Are you eager to land a brand new role? Our client, a busy local authority in Hammersmith. Are looking for a Specialist Housing Officer to join their organisation.

Job Role: Specialist Housing Officer
Temporary or Permanent: Temp
Possible End Date: 3 months (possible extension)
Number of Positions: 2 positions available
Location: Hammersmith
Office Based/Hybrid: Fully on site
Rate of Pay: £28.34p/h umbrella inside IR35


Short Brief/Requirement:
To deliver an enhanced tenancy and estate management service which continually improves the quality of life and satisfaction with services for older and vulnerable residents and maximises the opportunity to co-ordinate and work with key partners and stakeholders

Key Responsibilities:

• Work as part of a specialist team working with older and vulnerable customers and as such be responsible for identifying ways to develop and continuously improve the service.
• Deliver a comprehensive enhanced housing management service to help residents maintain their tenancy and ensure they are able to access and receive a range of housing and support services.
• Deliver a tenancy management service tailored to the needs of sheltered housing residents, including the signing up of new tenancies and enabling residents to effect changes to tenancies including successions, name changes etc
• Ensure the effective resettlement of new customers into vacant homes providing information about scheme facilities, tenancy related matters and local services to maximise customer satisfaction. 
• Identify breaches of tenancy, such as anti-social behaviour, illegal occupancy or sub-letting, and raise these with the sheltered housing manager who will direct investigations

  Job Requirements:

• Have a minimum of two years’ relevant experience as a Specialist Housing Officer or equivalent.
• Valid Enhanced DBS 
• Educated to GCSE “0” Level or NVQ Level 3 or having equivalent experience
• An understanding of housing management
• Knowledge of safeguarding principles to ensure alerts are made efficiently and sensitively
• Experience of working in a customer facing service and dealing sensitively and effectively with customer issues, specifically with older and vulnerable customers

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:

If you are interested in applying, please press the button below, send your CV to tareeq.smith@temptingrecruitment.co.uk or contact Tareeq on 020 3854 4911 to discuss further.