_{18th February, 2026}

Are you eager to land a brand new role? Our client, a busy local authority in Northwest London, are looking for an experienced IT Support Officer to join their team and play a crucial role in their IT operations. 

Position: IT Support Officer
Rate: £20.05 per Hour (Umbrella, Inside IR35) 
Contract Duration: Temporary (3 Months) Possible Extension   

Purpose:

• To ensure that customers requesting assistance of the ICT Service Desk receive a first class, professional service. That the operational duties are carried out in such a way that they minimise any disruption to the business and meet the standards and deadlines laid down. That the physical and information security, tidiness and safety of the ICT Suite are maintained.

Job Responsibilities: 

• Ensure that all Service Desk calls for the Operations Team meet the defined SLA’s and where these are breached escalate appropriately.

Job Requirements:

• Previous experience working within a local authority or a similar organisation.
• At least 1 year experience within a IT Support Officer role or equivalent.
• Evidence of Continuing Professional Development. 

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:
If you are interested in applying, please press the button below, send your CV to james.fernandez@temptingrecruitment.co.uk or contact James on 020 3854 4907 to discuss further.

To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment

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