_{26th February, 2026}

Are you eager to land a brand new role? Our client, a busy local authority in West Yorkshire, are looking for an experienced Civica CX Reporting Specialist to join their team and play a crucial role in their council wide operations. 

Position: Civica CX Reporting Specialist
Rate: £500 Per Day (Umbrella, Inside IR35) 
Contract Duration: Temporary (June 2026) Possible Extension   

Purpose:

• Support the end-to-end requirements gathering, development and delivery of reports from Civica CX

Job Responsibilities: 

• Liaise with business stakeholders to gather and document reporting requirements, creating clear business and technical specifications including acceptance criteria. 
• Utilise their knowledge of the out of the box Civica CX reports to advise on the suitability of reports based on stakeholder requirements. 
• Use their technical skills to extract, transform and model data from CXWarehouse/CXBI to meet reporting needs. 

Job Requirements:

• Previous experience working within a local authority or a similar organisation.
• At least 1 year experience within a Civica CX Reporting Specialist role or equivalent.
• Extensive knowledge of Civica CX including CXWarehouse, CXBI, out of the box SSRS reports.
• Strong SQL skills with the ability to extract, transform and model data from Civica CX to meet data and reporting business needs.
• Extensive experience of SSRS including amending Civica CX out of the box reports.
• Evidence of Continuing Professional Development. 

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:
If you are interested in applying, please press the button below, send your CV to james.fernandez@temptingrecruitment.co.uk or contact James on 020 3854 4907 to discuss further.

To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment

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