_{18th February, 2026}

Are you eager to land a brand new role? Our client, a busy local authority in West Northamptonshire. Are looking for a Benefit Assessment Officer to join their organisation.

Job Role: Benefit Assessment Officer
Temporary or Permanent: Temp
Number of Positions: 1 position
Location: West Northamptonshire
Office Based/Hybrid: 2-3 days in the office
Rate of Pay: £28 p/h umbrella

Purpose:
To administer Housing Benefit and Council Tax Reduction new claims and change in circumstances efficiently and promptly to minimise fraud and overpayments and to maximise subsidy income to the Council, in accordance with government legislation, and corporate priorities.

Key Responsibilities:

• Receive and action correspondence in respect of Housing Benefit and Council Tax Reduction from customers, landlords, Rent Service, DWP and other stakeholders including replying to requests for further information, statements of reasons, reconsiderations, and requests for backdated benefit.
• Communicate and liaise with landlords, Debt and Welfare Benefit team, Housing, Revenues, the Rent Service, DWP including Universal Credit Service Centre and other stakeholders to ensure entitlement is correct, vulnerable clients are supported and to maximise income.
• Accurately maintain Council Tax records where changes are identified through Housing Benefit and/or Council Tax Reduction applications to ensure systems are aligned.
• Receive and action correspondence in respect of Housing Benefit and Council Tax Reduction from customers, landlords, Rent Service, DWP and other stakeholders including replying to requests for further information, statements of reasons, reconsiderations, and requests for backdated benefit.

Job Requirements:

• Previous experience working within a local authority or a similar organisation.
• At least 2 years experience within a Benefit Assessment Officer or equivalent
• Experience of assessing claims for Housing Benefit and Council Tax Reduction and knowledge of welfare benefits.
• Demonstrable knowledge and experience of Capita or Northgate Revenues and Benefits systems

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:

If you are interested in applying, please press the button below, send your CV to tareeq.smith@temptingrecruitment.co.uk or contact Tareeq on 020 3854 4911 to discuss further.

To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment

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