_{21st January, 2025}

Are you eager to land a brand new permanent role for the New Year? Our client in West London are looking for an experienced Resident Liaison Manager to join their team and play a crucial role in their Housing operations.

Position: Resident Liaison Manager
Location: West London
Salary: £29 p/h (Umbrella)
Hours: Monday - Friday / 9am - 5pm 
Contract: 3 months possible extension 

Key Responsibilities

• Develop and coordinate communication plans; tailored to each specific project.
• Refine and implement the resident consultation process, to ensure residents have real influence on what and how capital works are delivered.
• Design creative and innovative engagement and consultation approaches to ensure we hear from a diverse range of residents.
• Manage and distribute duties across the team to ensure an effective delivery of projects.
• Lead on resident and contractor engagement; ensure that there is a consistent approach across all capital works projects and act as senior point of liaison for the delivery of capital works projects.

Job Requirements

• 2 or more years experience working in a Resident Liaison role or equivalent.
• Previous experience working in a local authority environment or a similar organisation.
• Knowledge of construction industry & site operations.
• Experience of working with tenants & leaseholders whose homes are undergoing capital works.
• Knowledge of current developments in housing policy & customer service.

How to Apply:

If you meet the qualifications and are excited about contributing to the success of this local authority, please submit your CV to Tyrese at Tempting Recruitment via tyrese.gb@temptingrecruitment or call directly on 0203 854 4909. Be sure to highlight your relevant experience and how your skills align with the requirements of the role.

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