_{22nd December, 2025}

Are you eager to land a brand new role? Our client, a busy local authority in Hammersmith & Fulham. Are looking for a Client Affairs Officer to join their organisation.

Job Role: Client Affairs Officer
Temporary or Permanent: Temp
Possible End Date: 6 months (possible extension)
Number of Positions: 1 position
Location: Hammersmith
Office Based/Hybrid: TBC but it’s hybrid
DBS Required: Enhanced DBS required
Rate of Pay: £29 p/h umbrella

Short Brief/Requirement: The purpose of this role is to provide critical statutory appointee ship and deputyship, property protection and Council funeral services to vulnerable adult residents living in Hammersmith and Fulham.

Main duties/Responsibilities:

• As a Client Affairs Officer, you will be responsible for provision of appointee ship and deputyship service to protect the interests and finances of service users.
• You will investigate the circumstances of service user’s finances.
• You will have case officer responsibility for service users in respect of appointee ship, deputyship, Property Protection, Burials and Estate cases of residents of the borough.
• The postholder will administer the finance and individual accounts of appointee ship and deputyship services users in accordance with the financial regulations of the Council and procedures of the Department and will be responsible for the reconciliation of all service users’ personal accounts/bank accounts in accordance with Council regulations.
• Attend case conferences with Care Managers on new, or where the officer has case responsibility for a deputyship client.
• Attend CPA meetings and advise doctors, psychiatrists, home care managers, police and other professionals and report back to the Senior Customer Financial Officer.

Job Requirements:

• At least 2 years experience working as a Client Affairs Officer or equivalent
• Enhanced DBS 
• Experience of working with the public and knowledge or experience of charging for adult social care.
• Excellent spoken and written English and ability to communicate effectively and sensitively
• Experience of working with older or vulnerable client groups and Ability to understand and apply the principles of customer care and confidentiality

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:

If you are interested in applying, please press the button below, send your CV to tareeq.smith@temptingrecruitment.co.uk or contact Tareeq on 020 3854 4911 to discuss further.

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