_{23rd July, 2025}

Are you eager to land a brand new role? Our client, a busy local authority in Brent. Are looking for a PCN Appeals Officer to join their organisation.

Job Role: PCN Appeals Officer
Temporary or Permanent: Temp
Possible End Date: Until November 2025 (possible extension)
Number of Positions: 2 positions available
Location: Brent
Office Based/Hybrid: TBC
Rate of Pay: £26 p/h umbrella inside IR35

Purpose:
To assess and respond to representations, appeals, and other statutory correspondence which contest parking and traffic related Penalty Charge Notices (principally issued for violation of parking, bus lane, and moving traffic restrictions).
 
To take decisions on whether or not to uphold or cancel Penalty Charge Notices in accordance with council policy and all relevant legislative processes.


To assist in the management of the debt recovery processes, and provide a high standard of service to required quality and productivity standards.
 

Key Responsibilities:

• To have a complete understanding of the relevant traffic and parking legislation, to consider appeals following ‘representations’ under that legislation, be responsible for deciding on whether the appeal is to be accepted or rejected,  and send out appropriate decision letters.
• To Prepare appeal papers for submission to the Environment and Traffic Appeals service, and where necessary represent the Council at Appeal Court Hearings.  Ensure that all appeals are dealt with within the time limits specified within the relevant legislation
• To be highly proficient in the use of the standard word processing systems used to progress parking appeals, and continue to maintain that proficiency as and when new software packages are added.

Job Requirements:

• Previous experience working within a local authority or a similar organisation.
• At least 2 years experience within a PCN Appeals Officer role or equivalent.
• Possess an in-depth and current knowledge of all decriminalised parking and moving traffic legislative controls, and enforcement requirements & processes.     
• A relevant qualification in parking Notice Processing: either WAMITAB Level 3 in Notice Processing, or City & Guilds Level 3 in Notice Processing. Required to qualify for the higher grade.

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:

If you are interested in applying, please press the button below, send your CV to tareeq.smith@temptingrecruitment.co.uk or contact Tareeq on  020 3854 4911
 to discuss further.

To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment

Apply For Job