_{21st July, 2025}

Are you eager to land a brand new role? Our client, a busy local authority in Portsmouth. Are looking for a Hostel Support Officer to join their organisation.

Job Role: Hostel Support Officer
Temporary or Permanent: Temp
DBS Required: Basic
Rate of Pay (Umbrella and Inside IR35): £20
Possible End Date: September 2025 (Possible Extension)
Number of Positions: 2
Location: Portsmouth
Office Based/Hybrid: Office Based

Purpose:
This role is based in the community within Portsmouth PO1 - PO6 and forms part of the crucial frontline services available to those rough sleeping.

Key Responsibilities:

• Reporting to the Senior Rough Sleeping Outreach Worker, you will be part of a small team which will provide the Rough Sleeping Outreach service within the city.
• You will develop positive and trusting relationships with rough sleeping clients, supporting them to identify and access appropriate services.
• It will be crucial for you to maintain professional boundaries with the people you support, who may be difficult to engage with, whilst at the same time being approachable and working in a collaborative and person-centred way with them. 
• You will be required to respond to referrals from internal and external agencies, members of the public, the Street Link app and to rough sleepers who self-present to the service, engaging with them to improve their health, safety and wellbeing including addressing mental health and substance misuse issues.
• You will act as a lead professional when required and contribute to multi agency rough sleeping meetings.
• At all times, you will promote the health, safety and wellbeing of both your colleagues and the service users you support, ensuring that any identified risks or safeguarding concerns are acted upon promptly and in accordance with service policies and procedures.
• The role involves making and keeping accurate client records on a database and capturing information to enable data performance monitoring.

Job Requirements:

• Previous experience working within a local authority or a similar organisation.
• At least 2 years experience within a Hostel Support Officer role or equivalent.
• Experience of effectively managing a caseload and be able to assess and work with the holistic needs of a rough sleeping client.

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:

If you are interested in applying, please press the button below, send your CV to tareeq.smith@temptingrecruitment.co.uk or contact Tareeq on  020 3854 4911
 to discuss further.

To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment

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