12th November, 2025
Technical Specialist #1043247
Job Description:
- If you're looking for a career that will provide a challenging work environment and many opportunities to learn, our company is the place for you. Join our team and become part of a company full of exciting opportunities.
- We help employees achieve their personal best by offering many opportunities that develop and enhance their skills for career advancement.
Duties: - Performs technical support functions and more complex tasks including establishing workload and organizing and conducting assignments according to deadlines.
- Sets up tech support systems including record maintenance, data submission, and project management.
- Provides backup department support.
- Prepares reports, and tech support material as directed from time to time.
- Maintains confidentiality.
- Performs or establishes procedures for tech support functions and actions including records, tracking of information, maintaining logs/spreadsheet, and other similar technical support.
- Under general direction, prepare special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other areas of the Company, etc.
- Ensures that requests for action or information are relayed to appropriate staff members; ensures that information is furnished in a timely manner; decides whether a higher authority should be notified of important or emergency matters.
- Periodically evaluates process and program effectiveness and takes action to maintain continuous improvement.
- Follows all safety rules and procedures and contributes to the safety of co-workers and the general public.
- Participates as an active technical support team member by contributing to program development and organization planning.
- Operate a computer terminal and utilize necessary software applications
- Willing and able to follow instructions, assist in training of co-workers, and cooperate with other employees and customers.
- Performs responsibilities in a manner that clearly shows effective communication and cooperation and that promotes open exchange of information, respect, high ethical standards and professionalism.
- Maintains work areas in a clean and orderly manner.
- Ability to interact with internal and external clients to receive information and data.
- Knowledge and/or experience in department practices and procedures.
- Ability to solve a range of basic problems
- Communication skills
Skills: - Ability to interact with internal and external clients to receive information and data.
- Knowledge and/or experience in department practices and procedures.
- Ability to solve a range of basic problems
- Communication skills
Education: - High School diploma or equivalent
- Strong knowledge of MS Outlook, Excel, Word PowerPoint
Additional Info: At FastTek Global,
Our Purpose is
Our People and
Our Planet. We come to work each day and are reminded we are
helping people find their success stories. Also,
Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for
24 years!
FastTek Global is financially strong, privately held company that is
100% consultant and
client focused.
We've differentiated ourselves by being
fast, flexible, creative and
honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our
flexible benefit options you can choose the benefits you need or want, options include:
- Medical and Dental (FastTek pays majority of the medical program)
- Vision
- Personal Time Off (PTO) Program
- Long Term Disability (100% paid)
- Life Insurance (100% paid)
- 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the
Top Work Places in Michigan by the Detroit Free Press in
2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023! To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
Follow us on Twitter: https://twitter.com/fasttekglobal
Follow us on Instagram: https://www.instagram.com/fasttekglobal
Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
AI & Hiring Disclosure We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.
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