_{16th July, 2026}

Application Support Specialist #1060746
Job Description:
Duties:

• Respond to and resolve technical issues for court staff (including judges and judicial staff).
• Ability to LEARN the MiFILE application, and other Court specific technologies including courtroom audio visual/recording equipment, with the aim of supporting users in their everyday use of systems.
• Examples include stepping into a courtroom to troubleshoot AV or computer issues during court proceedings or helping staff with 'How do I...' questions.
• Interface with and escalate to County IT team for advanced support.
• Position will be on-site 5 days a week at 520 W Big Beaver Road, Troy, MI, 48084. Full or partial remote work is NOT an option.

 
Interview Process:

• Resource will interview with and report to District Court Administration.
• Phone screenings may be used to short-list candidates.
• An in-person interview will be conducted. Interviews will be scheduled as resumes are received. Candidate MUST PASS A BACKGROUND CHECK to be contracted.
• A full background check is not required prior to candidate submittal.
• However, except for some traffic offenses, candidates with a prior conviction will not pass the County's background check and cannot be contracted for a role working for the Judiciary, so vet your candidates prior to submittal.
• We cannot advise on the bill rate for your candidates; note the rate cannot exceed the maximum rate submitted in your RFP response.
• Candidate will backfill a vacancy.
• Additional questions can be sent in writing.
• Answers to questions not already addressed in this description will be distributed via Requisition Clarification to all vendors vs. individual email responses.
• Unfortunately, we are unable to schedule individual meetings with vendors.

 
Environment: Court Audio Video broadcast/recording technology such as JAVS, BIS; hybrid meeting technology, such as Zoom; Document Management System, such as Courts MiFile solution, Adobe Acrobat, Microsoft Visio, Microsoft Office Suite, SharePoint, and others.
 
Additional Info:
 
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 and 2022!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
Follow us on Twitter: https://twitter.com/fasttekglobal
Follow us on Instagram: https://www.instagram.com/fasttekglobal
Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
 
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
 
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
 
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
 
To learn more or exercise your rights, please contact us at info@fasttek.com.
 

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