_{19th August, 2026}

Non-Technical Project Manager #1062794
Job Description:
The energy at our company is contagious. We're driven by our immense passion, as we constantly seek out challenges and identify new opportunities. We work hard to connect with our customers and earn their loyalty for life.  Bring your talent to our company - our opportunities for growth span the globe. We will give you the training and opportunities to unleash your ambition.
 

• Primary focus is centralizing knowledge base and creating a single source of truth for customer-facing and internal information.
• Responsible for ensuring data integrity, usability, and accessibility across multiple teams.
• Role supports a highly cross-functional environment, partnering with customer success, customer care, and external vendors.
• Need is driven by the lack of a centralized knowledge repository and the desire to establish governance and database hygiene processes.
• This is not a Learning Management System (LMS) role and not a Technical Writer position.

 
Typical Day in the Role:

• Collaborate with cross-functional teams and third-party vendors to gather, organize, and maintain knowledge assets.
• Review content for accuracy, update outdated information, and remove obsolete content.
• Establish governance standards and maintain database hygiene.
• Track knowledge base effectiveness through accuracy, usage, findability, and overall impact metrics.
• Weekly meetings with leadership to review progress and priorities.
• Workload will be high initially while information is centralized, with periodic spikes as new products launch or vendor relationships are introduced.
• Position is 100% remote.
• Extension opportunities will depend on performance, budget, and business needs.

 
Compelling Story & Candidate Value Proposition

• Opportunity to build a knowledge management solution from the ground up rather than maintain an existing one.
• Significant influence over foundational processes, structure, and governance.
• Ability to make meaningful decisions that impact customer-facing tools and experiences.
• Visibility across multiple teams and business functions.

 
Candidate Requirements:

• 5+ years of experience in Knowledge Management, Content Operations, Documentation Management, or similar fields.
• Bachelor's degree preferred but not required; equivalent experience with a high school diploma is acceptable.
• Strong knowledge management architecture experience preferred over technical writing experience.
• Renewable energy or EV industry experience is a plus.
• Additional relevant backgrounds may include telecom, banking, insurance, and healthcare environments with complex documentation and customer-support ecosystems.

 
Top 3 must have Skills

• Program Management
• Knowledge and Information Management
• Technical communication

 
Additional Info:
 
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
Follow us on Twitter: https://twitter.com/fasttekglobal
Follow us on Instagram: https://www.instagram.com/fasttekglobal
Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
 
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
 
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
 
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
 
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
 
To learn more or exercise your rights, please contact us at info@fasttek.com.

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