_{04th August, 2026}

Business Program and Project Management Senior Associate #1061841
Job Description:
About the Role:

• We are seeking a highly organized and proactive Technical Product Coordinator to own the health of our team's Jira backlog, drive execution planning across our product improvement initiatives, and serve as a key liaison between engineering, leadership, and customers.
• This role blends backlog management discipline with strategic planning and stakeholder communication.

 
Key Responsibilities
Backlog & Jira Management

• Own and maintain the team's Jira backlog, ensuring items are properly written, prioritized, labeled, and groomed
• Facilitate backlog refinement sessions with engineering and product stakeholders
• Ensure epics, stories, and tasks are appropriately scoped, sequenced, and linked to broader initiatives
• Monitor sprint/cycle health, flag blockers, and maintain accurate status reporting (burndown, velocity, throughput)
• Establish and enforce consistent ticket hygiene standards (naming conventions, acceptance criteria, definition of done)

 
Jira Administration & Optimization

• Build and manage Jira automation rules to reduce manual work (e.g., auto-assigning issues, status transitions, notifications, SLA escalations)
• Design and maintain Jira dashboards providing real-time visibility into sprint health, velocity, burndown/burnup, and cumulative flow
• Build and manage timelines/roadmaps (using Jira Timeline, Advanced Roadmaps, or Structure) to visualize cross-team dependencies and delivery milestones
• Use JQL (Jira Query Language) to create custom filters, saved searches, and reports for stakeholders
• Maintain data integrity and consistent ticket hygiene (labeling, components, versions, priorities) across projects

 
Execution Planning

• Partner with engineering leads and product owners to build and maintain roadmaps for product improvements
• Translate strategic priorities into actionable, sequenced execution plans with clear milestones and owners
• Identify dependencies, risks, and resourcing gaps across concurrent workstreams
• Track progress against plans and proactively surface schedule risks to leadership
• Run regular planning cadences (sprint planning, quarterly roadmap reviews, retrospectives)

 
Skills Required:

• Project Management

 
Experience Required:

• Senior Associate Exp: 4 years in IT
• 1 years in Program Mgmt.
• Expert in Proj Mgr

 
Experience Preferred:
Customer & Stakeholder Engagement

• Serve as a point of contact for customers regarding product updates, timelines, and issue status
• Gather and synthesize customer feedback into actionable backlog items
• Build trusted relationships with internal and external stakeholders to align expectations
• Support customer-facing meetings, demos, and check-ins as needed Communications
• Draft and distribute regular status updates, release notes, and roadmap communications to stakeholders and leadership
• Create clear, concise materials (decks, dashboards, written summaries) translating technical work into business-relevant language
• Coordinate cross-team communication to ensure alignment on priorities and timelines
• Manage announcements related to feature releases, changes, or known issues

 
Education Required:

• Bachelor's Degree

 
Education Preferred:

• Certification Program

 
Additional Info:
 
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
Follow us on Twitter: https://twitter.com/fasttekglobal
Follow us on Instagram: https://www.instagram.com/fasttekglobal
Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.

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