_{12th March, 2025}

Are you eager to land a brand new role? Our client, a busy local authority in West London, are looking for an experienced Pensions Supervisor to join their team and play a crucial role in their careline service operations.  

Position: Careline Manager
Rate: £28 per hour (Umbrella, Inside IR35)
Contract Duration: Temporary (July 2025) with Possible Extension 

Purpose:

• To be responsible for the provision of the Careline Service in accordance with relevant legislation, national and local strategies and policies.
• To ensure that the Careline alarm monitoring and response service is available and adequately staffed for service provision 24/7, 365 days per year.
• To ensure that the service provided by the Careline Team is of a consistently high standard, meets the needs of the councils diverse communities, and the quality and standards of practice and performance in all areas of service delivery.

Key Responsibilities:

• To monitor the budgets for the Careline Service; monitor activity and ensure accurate and consistent use of systems and resources to achieve all performance targets in relation to this area of service delivery.
• To be responsible for the day to day operation of the Careline Service and to oversee management and development of all associated staff within the provision
• To develop and maintain effective relationships with key partners and stakeholders and the wider community in order to facilitate the delivery of high quality services that meet service user needs

Job Requirements:

• Previous experience working within a local authority or a similar organisation.
• At least 1 year experience within a Careline Manager role or equivalent.
• Hold a full UK driving licence with ability to drive a manual car – Desirable.
• Knowledge of Community Alarm monitoring services and associated issues.
• Demonstrable experience of the management and direction of staff.
• Understanding and experience of working with Community Alarm Call monitoring systems.
• Experience of working at a management level in a 24 hour service.

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:
If you are interested in applying, please press the button below, send your CV to james.fernandez@temptingrecruitment.co.uk or contact James on 020 3854 4907 to discuss further.

To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment

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