_{16th September, 2025}

NOC Architect #1036600
Job Description:

• The successful candidate will be responsible for overall software architecture for the operational and business support services associated with managing overall In-Flight Connectivity (IFC) system.
• Act as technical leader and mentor other software engineers and architects.
• Develop architecture design and technical roadmap.
• Partner and facilitate discussions between stakeholders.

 
MAJOR RESPONSIBILITIES:

• Design and Develop OSS/BSS Systems for In-Flight Connectivity systems: Design and develop OSS/BSS systems that support the inflight connectivity system, including onboarding and commissioning endpoints, managing customer subscriptions, billing, and service delivery.
• This may involve selecting and integrating third-party software platforms, as well as developing custom software solutions.
• Manage Technical Requirements: Manage the technical requirements for the OSS/BSS systems, including functional requirements, performance requirements, and security requirements.
• This may involve working closely with stakeholders, such as the inflight connectivity system operators and customers, to understand their needs and translate them into technical requirements.
• Collaborate with Cross-Functional Teams: Collaborate with cross-functional teams, including software developers / testers, network engineers, product management and operations teams, to ensure that the OSS/BSS systems integrate effectively with other components of the inflight connectivity system.
• This may involve working closely with vendors and suppliers, as well as managing the delivery of software components from external partners.
• Ensure Quality and Compliance: Ensure that the OSS/BSS systems meet the required quality and compliance standards, including industry-specific regulations and best practices.
• This may involve developing and implementing testing and quality assurance procedures, as well as working with external auditors to ensure compliance with regulatory requirements.
• Provide Technical Leadership: Provide technical leadership and guidance to software development teams working on the OSS/BSS systems, including setting technical direction, defining best practices, and mentoring junior team members.
• Participate in detailed design, test plan and go-to-market reviews to ensure alignment with the chosen architecture and NFRs are met.
• Monitor and Optimize Performance: Monitor and optimize the performance of the OSS/BSS systems, including identifying and addressing performance bottlenecks, optimizing resource usage, and ensuring that the systems meet the required service level agreements.
• Evaluate upcoming technologies, stay current with industry best practices and adapt them into the overall architecture as needed to enable business goals and the product roadmap.
• Create prototypes, proof-of-concepts and demonstrations to evaluate new architecture / technologies on the systems

 
MANAGER INTAKE NOTES:

• Experience with ServiceNow OSS platform - TSM and TSOM

 
KNOWLEDGE/SKILL REQUIREMENTS

• OSS/BSS Systems: Knowledge of OSS/BSS systems and their role in managing telecommunications services, including experience with onboarding and commissioning endpoints, managing customer subscriptions, billing, and service delivery.
• OSS/BSS Platforms: Familiarity with existing OSS/BSS platforms and their capabilities, including tools like Ericsson Expert Analytics, Amdocs, Openet and others.
• Experience with customization and integration of these platforms to meet specific business needs.
• Sales Force Integration: Experience with integrating OSS/BSS services with Sales Force, including knowledge of Sales Force APIs and data structures.
• Familiarity with Sales Force tools like Service Cloud, Marketing Cloud, and Commerce Cloud, and their integration with OSS/BSS systems.
• Distributed Systems: Knowledge of distributed systems concepts and architectures, including microservices, service-oriented architectures, and RESTful APIs.
• Cloud Computing: Familiarity with cloud computing concepts and technologies, including containerization, Kubernetes, and cloud-native architectures.
• Telecommunications: Understanding of telecommunications concepts and technologies, including satellite-based connectivity systems.
• Network Management: Experience with network management and monitoring tools, including network management protocols, and other management tools.
• API Management: Experience with managing APIs and API gateways, including knowledge of API security, throttling, caching, and monitoring. Familiarity with tools like Apigee or MuleSoft.
• Data Analytics: Knowledge of data analytics concepts and tools, including data warehousing, data visualization, and machine learning.
• Experience with tools like Tableau, Power BI, ELK or Quicksights.
• Observability and Maintainability: Understanding of best practices for building observable and maintainable systems, including the use of logging, monitoring, and alerting tools to detect and diagnose issues, and the use of automation and testing tools to ensure that systems are reliable, scalable, and easy to maintain over time.
• Mediation experience with B2B and billing a plus.
• Experience organizing / leading / approving design reviews, test plan reviews.
• Experience documenting architectures and familiar with related diagraming models
• Exceptional verbal, written and interpersonal / collaboration skills
• Experience in Agile development process, CI/CD and related tools such as Jira, gitlab, Jenkins, confluence

 
EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelor of Science Degree in Computer Sciences, Computer Engineering, Telecommunications, Electrical Engineering or other related engineering degree, or equivalent experience
• 10+ years of experience as a developer, network engineer, or similar role working with OSS/BSS of large-scale distributed systems
• 5+ year's architecture or technical leadership experience with OSS/BSS

 
Additional Information:
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is a financially strong, privately held company that is 100% consultant and client focused, operating in nearly half of the states in the U.S., Europe and India.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
Follow us on Twitter: https://twitter.com/fasttekglobal
Follow us on Instagram: https://www.instagram.com/fasttekglobal
Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.
 

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