Assisting with the administration of annual rent charges, dealing with the DWP and supporting customers through the process
Housing Administrator
6 weeks contract
Yeovil (office based)
37 hours per week
£12.60 per hour plus holiday pay
We are recruiting for an experienced administrator to assist one of our clients whilst the carry out a project to support them as they process annual rent changes for their customers on Universal Credit.
This needs to be done in an accurate and timely manner, so customers continue to receive support with their rent.
As a team they work closely alongside the Welfare Benefit Officers and Tenancy Sustainment Officers, supporting colleagues and customers across the whole geography of their business.
They support with grant payments to customers and are a vital point of contact for the DWP, so a basic knowledge of Universal Credit and Housing Benefit would be good, but not essential.
You will work closely with numerous internal teams, you should have great IT and people skills to support colleagues and customers with the administration of our services.
You’ll keep accurate customer records to ensure continuity of service through the business.
Wellbeing remains at the heart of everything they do - it’s the priority that customers are supported throughout their tenancy and their homes remain safe and managed to the highest standard.
For further details about this role, please apply via this site or contact specialist Social Housing Recruiter, Mark Grove, on 0117 923 9100