_{21st October, 2026}

Senior Mental Health Support Worker
Fixed-Term Contract
£13.50phr  to  £15.00phr
Swansea
We are currently recruiting for a Senior Mental Health Support Worker to join a supported living service in Swansea, providing both long-term and short-term support to individuals experiencing mental health difficulties and/or substance misuse issues.
This is an excellent opportunity for someone with experience in mental health and supported living who is passionate about helping people achieve their goals, develop independence and lead fulfilling lives.
You will provide frontline, person-centred support using psychologically informed, trauma-informed and ACE-informed approaches, working alongside individuals to develop support plans, maintain their tenancies and achieve positive outcomes.
The role will involve:

• Providing day-to-day support to individuals experiencing mental health and/or substance misuse issues.
• Acting as a designated key worker and developing person-centred support plans.
• Supporting individuals to achieve personal goals and build independence.
• Using psychologically informed, trauma-informed and ACE-informed approaches.
• Promoting the safety, health and wellbeing of service users.
• Supporting individuals to access and maintain suitable accommodation.
• Helping people settle into their homes and manage their tenancies, including rent payments.
• Supporting individuals with prescribed medication.
• Arranging and facilitating support reviews and meetings.
• Assisting with daily living tasks, including cooking, cleaning, shopping and laundry where required.
• Working collaboratively with colleagues, care coordinators, families and external agencies.
• Maintaining accurate records and following safeguarding, health and safety procedures.

We’re looking for someone with:

• Experience working in supported living.
• Experience supporting individuals with mental health and/or substance misuse needs.
• Experience using psychologically informed and trauma-informed approaches.
• Experience supporting people to achieve their goals and maintain their tenancies.
• Strong communication and interpersonal skills, with the ability to build positive relationships.
• An empathetic, diplomatic and proactive approach.
• A commitment to promoting dignity, independence, diversity and inclusion.
• The ability to work independently and as part of a team.
• A willingness to work flexible shifts, including evenings, nights, weekends and bank holidays.
• An enhanced, in-date DBS.
• A full driving licence, access to your own vehicle and appropriate business insurance.

Interested?
Apply with your updated CV or contact Neelam or Nathan at the Cardiff office for more information.

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