_{11th March, 2026}

Job Title: Program Manager – Sections & Student Chapters
Location: Doral, FL
Job Type: Permanent | Full-Time
Compensation: $59,000/year


About the Opportunity
Are you passionate about community engagement and volunteer leadership? A national non-profit organization is seeking a strategic and relationship-driven Program Manager – Sections & Student Chapters to oversee and grow its network of local units across the country. This individual will serve as a key liaison to grassroots leadership, ensuring alignment with organizational standards while fostering innovation and community impact.
This is a full-time, hybrid role based in Doral, Florida, offering the opportunity to make a tangible difference by empowering leaders, enhancing programming, and strengthening local operations across the organization.
Key Responsibilities

• Strategic Management: Guide the operations, performance, and sustainability of local Sections and Student Chapters using a franchise-style governance model.
• Leadership Support: Equip grassroots volunteer leaders with tools, training, and resources to execute high-quality, mission-aligned programs.
• Communication Oversight: Manage internal communications and requests from local leadership, including newsletters, webinars, online meetings, and updates via CRM.
• Event Coordination: Support the planning and execution of the annual Leadership Symposium and other volunteer-focused events.
• Data & Reporting: Maintain accurate records including officer updates and activity logs; administer annual reporting processes.
• Customer Experience: Provide timely, professional, and accurate support to volunteers and stakeholders via phone, email, and written communications.
• Innovation & Growth: Research and implement contemporary communication strategies to improve engagement with target audiences.

Qualifications Education & Experience

• Bachelor’s degree in Business, Nonprofit Management, or a related field.
• Minimum of 3 years’ experience in association management or similar environments.
• Experience in project management, volunteer support, and event coordination strongly preferred.

Skills & Abilities

• Strong interpersonal and communication skills (verbal and written).
• Demonstrated organizational and time-management skills with the ability to manage multiple projects.
• Proficiency in CRM systems (Microsoft Dynamics preferred) and Microsoft Office Suite (Word, Excel, PowerPoint).
• Creative problem-solver with a continuous improvement mindset.
• Able to build trust and rapport with diverse stakeholder groups.
• Knowledge of contemporary engagement and communication methods.

Working Conditions

• Requires occasional travel (10–15%) to support events and training programs.
• Must be able to lift up to 20 lbs and work seated at a desk for extended periods.

IND3

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