_{01st June, 2022}

We are currently recruiting for Programme Support Officer, on behalf of our client based in the Hampshire. The contract for this position is on a temporary basis, initially for up to 3 Months.

JOB DETAILS

• PAY RATE: £14p/h Umbrella
• WORK TYPE: Temporary
• WORK PATTERN: Full Time 
• LOCATION: Hampshire

• Deal with incoming and outgoing public and internal contact.
• Carry out administrative duties i.e. mail-merging, writing letters, updating spreadsheets / databases, timesheet input, void paperwork, job completions.
• Ensure that all orders are raised and that invoicing is accurate.
• Provide advice regarding trade and sub-contractor operations.
• Identify and raise maintenance recovery charges / ROPI claims.
• Set up works orders, monitor costs / other information, investigating / taking action where required.
• Identify and raise maintenance recovery charges / ROPI claims and deal with related correspondence with tenant / other party.

• Must have relevant experience working in a call centre. 
• Must have an understanding of the 
• Must be computer literate in the use of SCC office systems. 
• Experience of providing a customer based service with excellent knowledge of social housing. 
• Must have worked for a public sector organisation.