_{13th February, 2026}

Job Title: IT Support Analyst Intern
 
Location: Williamstown North, VIC
Position Type: Internship (Onsite) Unpaid Internship
Experience Required: No prior experience necessary; a willingness to learn is essential.

Company Description
Welcome to STUDY AND WORK! We are the first talent recruitment agency in Australia to focus entirely on students and graduates, offering internships, traineeships, and graduate job placements. Our philosophy is "Hire for Attitude, Train for Skills," and we are dedicated to helping clients become productive while investing in the future workforce. Our compassionate and creative approach to talent recruitment aims to make a positive difference by facilitating connections that benefit all parties involved.
 
Job Description:
We are seeking a motivated and enthusiastic IT Support Analyst Intern to join our dynamic host company for an onsite internship opportunity. As an intern, you will gain hands-on experience in various aspects of IT support, network troubleshooting, system monitoring, and cybersecurity. This is a fantastic opportunity for individuals who are eager to learn and develop their skills in a supportive environment.
 
Key Responsibilities:

• Provide technical support for hardware and software issues, including troubleshooting servers and routers.
• Assist in network monitoring and troubleshooting to ensure optimal performance and security.
• Participate in data entry tasks related to IT systems and cybersecurity protocols.
• Help maintain and update documentation for system monitoring and support processes.
• Collaborate with team members to identify and resolve technical issues.
• Contribute to cybersecurity initiatives by learning and applying best practices.
• Support the IT team with general site support activities as required.

Qualifications:

• A keen attitude towards learning and growing in the IT field.
• Basic understanding of computer hardware and networking concepts is a plus, but not required.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills and the ability to work collaboratively in a team environment.
• Enthusiasm for technology and commitment to supporting users and systems.

What We Offer:

• Hands-on experience in a real-world IT environment.
• Mentorship from experienced IT professionals.
• Opportunity to develop valuable skills in IT support, cybersecurity, and network management.
• A collaborative and supportive team atmosphere.

Why you should apply?

• Work experience for 12 weeks leading to ongoing employment.
• Interview the interviewer to assess the quality of the internship.
• Internship agreement with a structured training plan.
• Reputable host company.
• Challenging, meaningful, and relevant job duties
• Performance appraisals by the supervisor to ascertain that you are learning and progressing on the job.
• Options to work 3, 4, or 5 days per week so you can balance internship with your study or work commitments.
• A chance to prove your worth to secure a job offer.
• Job placement assistance after internship.
• Work experience insurance cover for peace of mind.
• Compliance with the Fair Work Ombudsman’s guidelines for an internship to ascertain that you are the one benefiting the most from the internship, not your host company.
• Program fee of $2,200 applies.*

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