_{17th April, 2026}

Essence Hotels & Apartments is a part of Australia’s leading student accommodation provider, UniLodge. Our property management platform is shaped from over 25 years as specialists in student accommodation & rentals and is growing within the conferencing and events space. We’re the ideal choice for medical stays, business, or leisure.
  
PURPOSE & RESPONSIBILITIES
  
Reporting to the Housekeeping Supervisor, your role as Housekeeping Room Attendant (RA) is to provide passionate, friendly, and professional service to all hotel guests and visitors whilst servicing & cleaning all allocated guest rooms ensuring all tasks are completed at or above the required standard and within the set timeframes.
  
Key responsibilities will include, but not be limited to:

• Ensure a high standard of cleanliness of guest rooms, guest corridors, linen room/pantries according to procedure & checklists
• Comply with guest privacy and security procedures
• Responsible for the master floor keys that you sign in & out each shift and ensure they remain secure throughout your shift and returned at the end of shift
• Attend all briefings, meetings and training as assigned by management
• Manage guest complaints immediately if possible or escalate where necessary to the Housekeeping Supervisor
• Understand and ensure the safe usage and storage of cleaning/ chemical agents in line with health & safety regulations. 

To be successful for this role:

• Can demonstrate minimum 12 months’ experience in a similar role
• Ability to use computer tablets and mobile phones for Housekeeping tasks
• Good oral and written proficiency in English language
• Have the ability to multi-task, and work well in high pressure situations
• A team player and supporter of the business
• You will be well presented and always professionally groomed
• Available to work full time (38 hours per week) across a Monday to Sunday roster
• Hold valid working rights in Australia
• Be willing to obtain a National Police Check

 WHAT WE CAN OFFER YOU  

• Amplify your potential, we offer a variety of opportunities for career progression
• Personal and professional development, through online and face to face training and courses
• Focus on employee wellbeing to support mental, emotional, financial and physical health & wellbeing, including access to Employee Assistance Programs
• Full uniform provided
• Inclusive culture in a diverse, collaborative and fun team environment
• Various leave options including two weeks paid parental leave, study leave & much more
• Strong focus on employee engagement – annual feedback surveys, and access to our community platform (Viva Engage)
• Performance recognition programs and rewards: ‘On-The-Spot’ Awards, Quarterly Awards, Annual Awards Night, Employee Milestone Rewards
• Flu Vaccinations – Company Funded
• Generous referral bonus (up to $1,000 AUD/NZD)
• Access to Insider Rates at Essence Hotels and Apartments

JOIN OUR TEAM
  
If you are a skilled and results-driven professional with a proven track record in operational management, we would love to hear from you.  To start your journey, apply now with your resume and cover letter.
  
Our organisation is proud to be an equal opportunity employer. We embrace diversity and are dedicated to fostering an inclusive environment where every individual’s unique experiences and contributions are valued. If you’re interested in joining us, we welcome your application.

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