Lead the resident experience at Caulfield Place, a vibrant Build to Rent community where your creativity, leadership, and passion for people shine.
Our Story:
Essence Communities is Australia and New Zealand’s largest Build-to-Rent (BTR) operator, delivering tailored management solutions backed by a 30-year legacy in property and asset management through our parent company, UniLodge Living Group.
We are shaping the future of rental living - combining commercial discipline with hospitality-led thinking to create communities where people feel they truly belong. As the BTR sector continues to evolve at pace, so do we - expanding our national footprint and redefining what best-in-class performance looks like.
About the Role:
As Resident Experience Manager, you'll be responsible for shaping the day-to-day community experience for our residents. From curating engaging events and building local partnerships to driving resident satisfaction and enhancing our lifestyle offering, you'll play a key role in creating a place residents are proud to call home.
Working closely with the General Manager and broader operations team, you'll continually identify new ways to elevate the resident experience while supporting occupancy, retention and ancillary revenue opportunities.
Here's what you'll do: