_{13th April, 2026}

Our Story:

Essence Communities is Australia and New Zealand’s leading Build-to-Rent (BTR) operator, delivering tailored management solutions backed by a 30-year legacy in property and asset management through our parent company, UniLodge Living Group. We exist to create communities where people truly belong – combining hospitality-led thinking, operational excellence, and human-centred design to deliver exceptional resident experiences and strong performance outcomes for our partners.

Why This Role Matters:

Be part of redefining rental living at The Raleigh by delivering an elevated, on-site resident experience. Based in the building, you will provide immediate, in-person support to residents, handling everything from move-ins to maintenance coordination, while helping bring the community to life through curated events and shared spaces. This role blends property management fundamentals with hospitality-style service in a premium, amenity-rich environment.

We are currently hiring for this position in a permanent full‑time capacity or on a 12‑month fixed‑term basis.

Key Responsibilities:
  
At a glance, you will:

• Create a warm, welcoming experience that enhances resident satisfaction and fosters long-term connection to The Raleigh community.
• Deliver a seamless front-of-house experience, managing enquiries and day-to-day operations with professionalism and care.
• Take ownership of resident requests, coordinating maintenance and following through to ensure every detail is resolved.
• Support rental operations, including payments, arrears management, and compliance, with accuracy and integrity.
• Contribute to leasing activity and bring community initiatives to life, helping cultivate an engaging and inclusive resident experience.

Your Strengths and Experience:

At The Raleigh, we’re looking for a service-driven professional who thrives in a vibrant, community-led environment. You bring a natural warmth and quiet confidence to every interaction, creating meaningful connections while approaching each day with a proactive, solutions-focused mindset. You will also have:

• Excellent written & verbal communication skills
• High attention to detail with a results-focused mindset
• Effective time management and the ability to multi-task in a busy environment
• Completed Cert IV in Real Estate/Agent’s Representative Certificate (VIC)
• Unrestricted working rights in Australia & National Police Check.

Introducing The Raleigh – a brand-new build-to-rent community where premium design meets exceptional lifestyle.  
  
Are you ready to be part of something special? Nestled between the vibrant villages of Windsor, Prahran, and St Kilda, The Raleigh is more than just a building – it’s a community, a lifestyle, and a premium home for residents. With 348 thoughtfully designed apartments ranging from Studio to 3-bedroom layouts, The Raleigh is a testament to human-centred design and nature-inspired living. 
  
At The Raleigh, we prioritise wellness, community, and innovation. From flexible co-working spaces to Melbourne’s largest rooftop amenity offerings – including a basketball court, pool, yoga retreat, and cinema – every detail is crafted to create an invigorating urban haven. Our ground-floor retail precinct and private dining rooms further enhance the experience, making The Raleigh a hub of connection and creativity.

Life at Essence Communities:

At Essence Communities, our people are at the heart of everything we do. We cultivate an environment where your contribution is recognised, and excellence is celebrated.
  
We offer:

• Attractive remuneration indicative of your experience and impact.
• A refined and inclusive culture where individuality is respected and meaningful contribution is valued
• A genuine voice at the table, with opportunities to shape our future through engagement forums and Viva Engage
• A connected community, brought to life through curated team events, celebrations and social initiatives
• Exclusive travel privileges, with preferred rates across Essence Hotels & Apartment
• Rewarding referral recognition, with up to $1,000 for introducing exceptional talent to our growing teams.

Bring your passion for service and community to The Raleigh – apply now and be part of something truly unique.

Essence Communities is part of the UniLodge Living Group. We are proud to be an equal opportunity employer and welcome applications from diverse backgrounds.

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