_{07th May, 2026}

Senior Manager, Operations
Location: Mississauga 

Who Are We?
We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our approach focuses on long-term alignment and success for both candidates and organizations.

Why Are We Looking for You?
We are currently supporting a client in hiring a Senior Manager, Operations. This is a high-impact leadership role within a growing organization, focused on leading and optimizing complex operations across multiple functions.
This role is ideal for a strong operational leader who can balance strategy and execution—someone who can build scalable processes, lead teams, and drive continuous improvement in a fast-paced environment.

What’s In It for You?

• Competitive compensation package + bonus
• Comprehensive benefits
• Generous PTO package
• Opportunity to lead and scale operations
• Exposure to large-scale operational initiatives
• Career growth into senior leadership
• Collaborative and evolving environment

What Will You Do?

• Lead and scale operations across multiple functions and teams
• Own operational performance including service, quality, productivity, and cost
• Translate business strategy into actionable plans and performance metrics
• Lead, coach, and develop supervisors and team leads
• Implement performance management routines and reporting structures
• Drive continuous improvement across processes and workflows
• Ensure compliance with applicable standards and internal policies
• Partner cross-functionally with key business units
• Oversee workforce planning, resource allocation, and capacity management
• Support new initiatives, expansions, and operational changes
• Identify risks and implement mitigation strategies

What Do You Bring?

• Bachelor’s degree in Business, Supply Chain, Engineering, or related field
• 8–12+ years of experience in operations, logistics, or related environments
• 5+ years of leadership experience managing teams
• Experience in high-volume, complex operational settings
• Proven ability to drive strategy, lead change, and scale operations
• Strong analytical skills with experience using KPIs and performance metrics
• Experience with operational systems (e.g., ERP/WMS)
• Strong communication and cross-functional leadership skills
• Continuous improvement mindset (Lean/Six Sigma is an asset)

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