_{26th August, 2026}

Hotel: Scenic Hotel Bay of Islands
Location: 58 Seaview Road, Paihia
Employment Type: Full-Time, permanent waged role. Monday to Sunday.
Hours: 40 hours guaranteed per week
Rate per hour: $29.00 - $31.00

This is a hands-on leadership role responsible for the overall operation of the hotel overnight. The successful candidate will deliver exceptional guest service, oversee hotel security and safety, complete nightly auditing processes, and respond to operational issues, ensuring a seamless transition to the day team.

• Manage all overnight hotel operations and act as the primary contact for guests during the night shift.
• Deliver exceptional guest service, including handling enquiries, requests, and complaints. 
• Conduct and complete the nightly audit process, including reconciliation of accommodation and food & beverage transactions. 
• Monitor the security and safety of the hotel, guests, and team members, responding appropriately to incidents and emergencies. 
• Prepare daily operational and financial reports and ensure an effective handover to the morning team. 
• Maintain presentation standards within reception and public areas. 

Essential Requirements

• 1-2years Previous front office, hotel operations, or night audit experience.
• Ability to work independently and make sound decisions when managing the property overnight. 
• Strong communication, problem-solving, and guest service skills. 
• Ability to work permanent overnight shifts, including weekends and public holidays.

Preferred Requirements

• Current First Aid Certificate.
• Duty Manager's Certificate 

 Why Choose Scenic Hotel Group?

We're New Zealand's biggest locally owned hotel group, with 18 properties all over the country.

We Do IT: Now, Right, Together, and Sustainably
Now: We act fast “Now” for exceptional guest experiences
Right: We get it “Right” from the start, with ongoing training to elevate our service quality.
Together: We grow “Together” in a team that boosts our work and guest experiences.
Sustainably: We're fully committed to “Sustainability” driving a positive impact for our planet.
  
Kickstart your new chapter! If this sounds perfect and we've got what you need, hit apply now!

For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/

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