10th September, 2026
Location: 27 Stanley Street, Queenstown 9300
Employment Type: Full-Time, Permanent position.
Hours of Work: Guaranteed 40 hours per week, on a rotating roster, including weekends from Monday - Sunday.
Shift Times: 11:00pm - 7:30am
Wage Rate: $31 - $33 per hour
Explore: https://www.scenichotelgroup.co.nz/queenstown/heartland-hotel-queenstown/
Are you a night owl with a passion for hospitality and a knack for leadership? Look no further! Scenic Suites & Heartland Hotel Queenstown is seeking a dedicated Night Manager to oversee our operations during the night-time hours.
Key Tasks & Responsibilities:
- Oversight of night shifts, including meeting and greeting guests arriving late, assisting with guest luggage, security, and administrative tasks.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Oversight of security of the hotel property, and reporting any incidents or concerns to Management.
- Perform night audit and reconcile transactions from the Front Office and Food & Beverage departments. Locate and correct any discrepancies.
- Communicating important information to the day team at the end of your shift
- Prepare Front Office for the morning shift, and clean the reception and public areas, emptying office bins.
Preferred Skills & Experience: - 2 years relevant experience in a Front Office environment.
- An LCQ qualification, current Managers Certificate, and a current First Aid certificate would be advantageous.
- A full NZ Drivers License.
- Strong problem-solving abilities and attention to detail.
- Flexibility to work overnight shifts, including weekends and holidays.
- Excellent communication and interpersonal skills.
- Ability to remain calm and composed in high-pressure situations.
Why Choose Scenic Hotel Group?
We're New Zealand's biggest locally owned hotel group, with 18 properties all over the country.
We Do IT: Now, Right, Together, and Sustainably
Now: We act fast “Now” for exceptional guest experiences
Right: We get it “Right” from the start, with ongoing training to elevate our service quality.
Together: We grow “Together” in a team that boosts guest experiences.
Sustainably: We're fully committed to “Sustainability” driving a positive impact for our planet.
Kickstart your new chapter! If this sounds perfect and we've got what you need, hit
apply now!For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/
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