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Hotel: Scenic Hotel Te Pania 
Location: 45 Marine Parade, Napier South, Napier 4110
Employment Type: Full-Time Fixed-Term Position
Dates: October 2026 - March 2027
Hours of Work: Guaranteed a minimum of 30 hours per week, rotating roster, including weekends.
Wage Rate: $26.00 - $27.50 per hour 
Explore: https://www.scenichotelgroup.co.nz/napier/scenic-hotel-te-pania/

Key Tasks & Responsibilities:

• Overseeing the day-to-day operation of teams in the Food & Beverage department, including making sure team members understand their allocated tasks.
• Providing supervision, training and guidance to Food & Beverage Attendants.
• Preparing and serving a range of alcoholic and non-alcoholic beverages, including cocktails, beer and wine.
• Preparing quality barista-style coffees and maintaining a high standard of coffee service.
• Taking responsibility for the bar operation, including setting up, restocking, cleaning and maintaining an organised and well-presented bar.
• Greeting and seating guests. Taking orders and relaying them to the kitchen and bar staff.
• Handle customer complaints and resolve issues to ensure a positive experience.
• Communicate daily specials, promotions, and relevant information to the team.
• Taking a proactive approach to sanitising and cleaning the restaurant.
• Collecting payments for sales and operating the point of sale system and cash register.
• Assisting with any additional duties requested by the Food & Beverage Operations Manager, or Hotel Manager.

Preferred Skills & Experience:

• Minimum 1 year of hands-on bar experience is required.
• Confident cocktail-making skills, with a good knowledge of common cocktails and drink preparation.
• Barista experience and the ability to confidently prepare quality coffees.
• Strong knowledge of bar service, including beer, wine and spirits.
• An LCQ qualification and Duty Manager's Certificate would be an advantage.
• Relevant tertiary qualification in hospitality or a related field would be an advantage.
• Passion for delivering outstanding customer service.
• Strong organisational and multitasking abilities.
• Excellent verbal communication skills.
• A confident, hands-on approach and the ability to lead by example.

Why choose the Scenic Hotel Group?

We're New Zealand's biggest locally owned hotel group, with 18 properties all over the country.

We Do IT: Now, Right, Together, and Sustainably
Now: We act fast “Now” for exceptional guest experiences
Right: We get it “Right” from the start, with ongoing training to elevate our service quality.
Together: We grow “Together” in a team that boosts guest experiences.
Sustainably: We're fully committed to “Sustainability” driving a positive impact for our planet.
  
Kickstart your new chapter! If this sounds perfect and we've got what you need, hit apply now!

For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/

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