_{05th December, 2025}

Security Officer – Cleveland Central (Part-Time)

Trident Services Australia is seeking an experienced and licensed Security Officer to join our team at Cleveland Central in a permanent part-time role.

This is a set roster position across Friday to Monday afternoons.
Other casual opportunities may also be available for suitable candidates.

As a Security Officer at Cleveland Central, you'll play a key role in creating a safe, inclusive, and welcoming environment for shoppers, retailers and visitors — all while delivering exceptional customer service in a vibrant retail setting. 
 
What you'll be doing:

• Providing professional and friendly front-line customer service
• Responding to incidents, including medical, emergency, and security-related events
• Monitoring safety risks and reporting hazards or suspicious activity
• Supporting centre operations through crowd management and de-escalation techniques
• Assisting with emergency procedures and evacuation protocols

What you'll need:

• Current QLD Security Licence with Crowd Control function
• Valid First Aid and CPR certificates
• Excellent communication skills and a strong focus on customer experience
• High standard of personal presentation and professionalism
• Availability to work across a 24/7 roster, including  
  Rostered Hours:
  
  • Friday & Monday: 2:00 PM – 9:30 PM
  • Saturday: 2:30 PM – 9:30 PM
  • Sunday: 2:40 PM – 6:30 PM

Why join Trident?

• Award Pay + penalties & allowances (when applicable) 
• 30+ locations across QLD alone 
• Flexible shifts across a 24/7 roster
• Full training and professional uniform provided
• Supportive, inclusive team environment
• Opportunities for stable, long-term employment
• Work with a national industry leader in integrated services

About Trident: 
 
Trident Services is a proudly Australian-owned company providing professional security services across retail, commercial, and public spaces. Known for combining safety with exceptional customer service, Trident delivers tailored solutions through trained officers, innovative technology, and a strong focus on safety and compliance.
 
Trident is an equal opportunity employer and welcomes applicants from all backgrounds, including First Nations peoples, people with disabilities, the LGBTIQ+ community, and culturally diverse groups.

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