_{30th March, 2026}

Security Officer | Kawana Shoppingworld
 
We’re currently seeking qualified Security Officers to join our growing team at Kawana Shoppingworld. You’ll be part of a frontline team providing safety and support in a dynamic retail setting.

This position is casual, with progression opportunities and additional hours available across multiple Sunshine Coast sites for those wanting more work.

Key Responsibilities:

• Assist customers with directions, questions, and general support.
• Patrol the centre to maintain a safe and secure environment.
• Respond quickly to medical incidents, safety issues, or disturbances.
• Use calm communication to resolve conflicts and manage difficult situations.
• Complete clear and accurate incident reports and handovers.
• Communicate with centre management, team members, retailers, and emergency services when required.
• Follow all site procedures, safety guidelines, and security protocols.

Minimum Requirements:

• Current First Aid & CPR certificates
• Valid QLD Security and Crowd Control function
• Strong communication and customer service skills
• Flexibility for a rotating 24/7 roster
• High standards of integrity, presentation, and professionalism
• Experience in regulated environments and outcome-focused work

Why Join Trident?

• Free professional uniforms and training provided
• Stable, long-term employment opportunities
• On-site training and ongoing professional development
• Supportive team environment with experienced leadership
• Opportunities for career progression across multiple sites

Trident Services is an industry leader in the provision of integrated services including cleaning and security services in retail centres and airports throughout Australia.  We pride ourselves in the delivery of highly proactive and well managed services to our Clients.
  
Trident Services is an inclusive, equal opportunity employer and welcomes applications from Aboriginal and/or Torres Strait Islander peoples, LGBTQI+ individuals, and people of all backgrounds.

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