_{27th July, 2025}

As the leading medical recruitment agency in South Africa, our client has an exciting opportunity for a Nursing Services Manager based in Malmesbury, Cape Town, South Africa.  The Nursing Services Manager is to deliver expert overall nursing management of the hospital. This includes the coordination of all functions and activities related to the provision, promotion and assurance of quality patient care, through the leadership of a multidisciplinary team in consultation with all relevant stakeholders. 
The Nursing Services Manager will assume responsibility for motivating, supporting and optimizing staff performance through capacity building, mentoring and training thereby ensuring that an optimum contribution is made to the successful functioning of the hospital. 
The Nursing Services Manager will be responsible for coordinating improved quality nursing care by ensuring compliance to professional and ethical practice. In accordance, the incumbent will be accountable for coordinating capacity building, mentoring and training, financial and stock management including cost effective quality patient care
 
Responsibilities:
Hospital Foundations

• Promotes and restores patients’ health by developing day-to-day management and long-term planning of the patient’s care.
• Directs and develops nursing staff by creating schedules, offering advice, and answering any health-related questions.
• Collaborates with physicians and multidisciplinary professional staff.
• Provides physical and psychological support for patients, as well as their friends and families.
• Maintains the nursing guidelines by writing and updating policies and procedures.
• Assures quality of care by developing and interpreting hospital and nursing divisions.
• Enforces adherence to the state board of nursing and state nurse practice requirements.
• Completes patient care requirements by scheduling and assigning nursing and staff.
• Maintains nursing staff by coaching, counseling, and disciplining through monitoring and appraising nurses’ job performance.
• Provides information to patients and the health care team by answering questions and requests.

Safety and controls

• Investigate all negative incidents and ensure appropriate capturing on IMS.
• Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983). Report all accidents and incidents to Hospital Manager / Safety Representatives.
• Ensure compliance with protocols, policies and acts.
• Ensure the all-clinical departments are providing safe, cost-effective quality patient care in line with the Clinical Governance strategy and evidence-based practice.
• Ensure the principles of infection prevention and all standard precautions are adhered to implementing group quality initiatives.

Holistic Care

• Evaluate the patient’s journey through patient experience and stakeholder input.
• Evaluate nursing quality indicators and clinical outcomes.
• Communicate effectively with units’ managers. 
• Demonstrate an integrated knowledge of the business mission, value proposition and value chain by presenting clear action items related for nursing initiatives in response to more challenges or opportunities facing the hospital.
• Understand how local demands and supply dynamics translate into financial, operational and labour requirements and aligns tactical plans accordingly.
• Be aware of the impact of critical national and local environmental factors e.g., skills shortages, power shortages etc. on hospital conditions.
• Consider and integrate relevant local environmental factors into SWOT analysis and tactical nursing plans, making adjustments and improvements as needed and respond to changes.
• Understand nursing “best in class” benchmarking and apply the knowledge to audit the hospital nursing practices and identify and implement areas of improvement

People Leadership

• Maintains nursing staff by recruiting, selecting, orienting, and training nurses and auxiliary staff.
• Moves others to action by translating the vision and values into day-to-day activities and guiding others to take the appropriate action steps to support the vision and values.
• Create an environment where staff are aware of the role, they play in the provision of quality nursing care and their value to the organization.
• Develop talented nursing leaders through mentorship and coaching. 
• Facilitate effective change and conflict management.
• Create conditions of willingness and participation amongst teams by providing sufficient encouragement, information, resources and authority to make the necessary decisions to accomplish tasks.
• Manage acuities and skill mix in such a way as to ensure cost effective quality care.
• Ensure achievement of transformation goals as set out by the Transformation Committee.
• Actively participate as an Exco member of a team to achieve goals.
• Monitor staff attendance and / or absenteeism and ensure action is taken accordingly.

Governance, Policy and Process

• Maintains a safe and clean working environment by designing health procedures and protocols.
• Managing all related nursing services and activities according to the policies, procedures, philosophy and objectives of the Hospital.
• Ensuring that nursing standards, quality assurance and risk management is maintained within the hospital.
• Implementation and management of clinical governance.
• Manage, advise and influence the delivery of cost-effective quality nursing care in line with Clinical Governance strategy and evidence-based practice.
• Implementation and management of clinical governance.
• Participate in and ensure the management and production of research at the site and collaboratively with other institutions.
• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
• Keep up to date with the hospital’s evolving policies and procedures
• Keep abreast of current research in the applicable discipline.
• Assign decision making authority / task responsibility to appropriate persons in order to maximize organization end employee effectiveness.
• Ensure technological enablement with innovation as well as accepted business processes.
• Financial Management 
• Management of the nursing budget as well as understanding the financial fundamentals of the healthcare business.
• Drive business unit profitability by monitoring and managing expenses and implementing financial controls.
• Assist in growing the revenue of the hospital.
• Manage all costs emanating from all clinical departments.

Stakeholder Relationships

• Maintains a cooperative relationship among health care teams by communicating information and participating in team-building exercises.
• Evaluate the patient’s journey through patient experience and stakeholder input.
• Build strategic interdepartmental relationships to help achieve business goals.
• Promote sound staff, patient and doctor relationships.
• Foster an effective working relationship with service providers.

Stock, Case and Billing Management 

• Ensure correct billing, stock management and purchasing.
• Facilitate timeous and accurate compilation of files.
• Identify quality improvement opportunities and ensure appropriate strategy and quality improvement initiatives are developed and measured.
• Efficient stock management and control.

Requirements:

• A relevant nursing qualification (Diploma in General Nursing / B Cur Degree)
• Registration with the South African Nursing Council as a Registered Nurse.
• A post basic qualification in Nursing Administration
• A relevant business management qualification is advantageous.
• A minimum of 5 years management as a Unit Manager or Nursing Manager experience within a private sector 

Salary is market related
 
To apply, please send your updated CV to apply@medipath.co.za 
 
Please be advised that you will be contacted by Medipath Healthcare Recruitment within 14 days should we wish to proceed with your application.  Similarly, if you are not contacted by Medipath Healthcare Recruitment, please accept your application as unsuccessful.  Your CV will automatically be added to our database and we could be contacting you should a suitable position arise.

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