_{23rd November, 2024}

Role: ITM Trainer.
Location: Hampton, VA.

Job Description:
Imagine a career where your passion for learning and teaching intersects with cutting-edge technology in the healthcare industry.

As an ITM Trainer, you will be an integral part of our mission to offer the highest level of care through our comprehensive training programs. Traveling across the country about 36 weeks a year, you will be at the forefront of transforming how our clients interact with our innovative products and services. You won’t just train; you will guide, mentor, and inspire our clients, ensuring they can seamlessly integrate our systems into their operations.

Whether it’s in a classroom setting or through one-on-one interactions, your role will be pivotal in the successful adoption and utilization of DSS Inc.'s solutions.
 
Responsibilities:

• Travel nationwide to deliver engaging and impactful training sessions.
• Create and implement comprehensive training plans and materials that resonate with diverse learning styles.
• Provide exceptional on-site support during critical GoLive events.

• Proven experience with EMR/EHR implementation and hands-on experience in a hospital or clinical setting.
• Exceptional client-focused skills with a keen ability to consult on workflow processes and provide thoughtful resolutions.
• Expertise in organizing time effectively, overcoming barriers, and setting clear priorities, coupled with strong listening and presentation skills.
• Proficiency in Microsoft Office products and an aptitude for quickly learning new software and technical processes.
• Experience with e-learning development and familiarity with authoring tools like Camtasia, Articulate, or Captivate is highly desirable.

• Bachelor’s degree or an equivalent combination of education and experience, ideally complemented by formal training in a medical discipline.
• A minimum of 3+ years in software implementation, with experience in VA or commercial environments being advantageous.
• Pursuit of training-focused certifications and a deep understanding of technical terminology pertinent to the product specialty.