_{28th May, 2026}

Are you eager to land a brand new role? Our client, a busy Local Authority in West London, are looking for an experienced Rental Income Support Officer to join their team and play a crucial role within their income maximisation operations. 

Position: Rental Income Support Officer
Rate: £31.71 per hour (Umbrella, Inside IR35) 
Contract Duration: Temporary (Sept 2026) Possible Extension  
Working Arrangement: Hybrid

Job Purpose: 

• Manage a patch of properties that requires responsibility for maximising rental income of approximately £70m per annum. 

Job Duties: 

• Work to carry out all relevant operational and legal processes to ensure current tenant housing rental income is maximised in line with statutory regulations, council policy, operational procedures, court pre-action protocol and performance indicators.
• Manage a patch of rent accounts and be the first point of contact for residents regarding all types of queries ranging from accounts in credit where the resident is requesting a refund through to attending evictions.
• Maximise income through early intervention as soon as rent accounts are in arrears with the key emphasis being on personal contact through phone calls and home visits.

Job Requirements:

• Previous experience working within a local authority or a similar organisation.
• A comprehensive understanding and knowledge of housing and other relevant legislation, the regulatory framework which governs housing, associated case law, Welfare Reforms and the court pre-action protocol.
• Experience of income management in a social housing environment and of dealing successfully with the challenges.
• Evidence of Continuing Professional Development. 

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:
If you are interested in applying, please press the button below, send your CV to james.fernandez@temptingrecruitment.co.uk or contact James on 020 3854 4907 to discuss further.

To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment

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