_{16th June, 2026}

Are you eager to land a brand new role? Our client, a busy Local Authority in Southeast London, are looking for an experienced Tenancy Support Officer to join their team and play a crucial role in their tenancy services operations.        

Position: Tenancy Support Officer 
Rate: £23.28 per hour (Umbrella)
Contract Duration: Temp (Sep 2026) Possible Extension
Working Arrangement: Hybrid

Purpose:

• To assist and support the New Builds tenancy enforcement officer in managing a large volume of new tenants presenting with variable support needs. To ensure that support is in place to ensure successful management and sustainment of the tenancy and offer a holistic and supportive approach to tenants with additional need for support. 

Job Responsibilities: 

• Responsible for referrals for support and providing tailored support to a caseload of vulnerable tenants following tenancy start up.
• To refer tenants to other Council and Health services, including social services, psychiatric services, drug/alcohol agencies.
• To undertake risk assessments of current and future tenants particularly those with histories of mental illness and/or substance abuse problems. Liaise closely with other agencies involved with tenants and ensure the relevant Council departments are advised of new cases and details of support provision.
• To support tenants to raise orders for routine and discretionary repairs in accordance with Council procedures and to adhere budget limits.
• To monitor rent accounts ensuring regular payments are made to reduce arrears and tenants keep to arrears agreements and work closely with the income teams to ensure that rent arrears are addressed.

Job Requirements:

• Previous experience working within a local authority or a similar organisation.
• A working knowledge in understanding changes in legislation in housing and support services.
• Experience and knowledge of current welfare benefits and housing benefits.
• Evidence of Continuing Professional Development. 

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. 

How to Apply:
If you are interested in applying, please press the button below, send your CV to james.fernandez@temptingrecruitment.co.uk or contact James on 020 3854 4907 to discuss further.

To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment

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