_{28th January, 2026}

Housing Assistant – Domestic Violence Services
  
LOCATION:               North Somerset  
HOURS:                     30hrs per week (Mon – Fri)
SALARY:                   £14.02 per hour + £1.69 holiday pay or £18.11 Umbrella DURATION:              Temp – perm
START DATE:            ASAP
  
JOB PURPOSE:
  
This post will work across services to oversee the housing provided as part of accommodation-based services:

1. Providing accommodation and housing related support to families and single women/men fleeing domestic abuse in our safe houses in North Somerset
2. Providing accommodation and housing related support to women with complex needs living in shared supported accommodation

MAIN OBJECTIVES:            

• Deliver high standards of housing management to the properties
• Ensure the accommodation complies with health and Safety requirements
• Oversee works to properties ensuring maintenance, repairs and renewals are carried out to a high standard and within budget
• Void works and re-lets are planned and managed in a timely way.
• Champion service user empowerment and involvement

                        
PRINCIPAL RESPONSIBILITIES

1. Housing Management

• Ensure residents are signed up using the agreed occupancy agreement, understanding their rights & obligations
• Inducted into the accommodation, ensuring they understand the health & safety and fire requirements
• Collect rent and service charges from residents.
• Ensure the effective maintenance of the properties in management, through regular inspections, logging, recording and reporting all repairs.
• Monitor and follow up maintenance works and check works against invoices
• Carry out some minor maintenance jobs such as putting up pictures and curtains.
• Ensure health & safety checks are completed in all properties
• Carry out welfare checks on a bi-annual basis for flats
• Organise the timely turnaround of void properties to meet occupancy targets,
• Provide support as required to address issues of ASB

1. Support

• Visit the properties frequently, interact and engage with residents with the aim of involving them in maintaining and improving the accommodation standards.
• Identify support needs and provide advice and information on accessing internal and external sources of support referring into services as appropriate.

*Driving is an essential requirement for this role
  
To apply for this role, please send an up-to-date CV that details your relevant support experience or reach out to Nathan Jackson on 0117 923 9100
  

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