01st December, 2025
As the leading medical recruitment agency in South Africa, our client has an exciting opportunity for a Group Collections Manager to be based at their Head Office in Bryanston, Johannesburg.
The Client
A respected private healthcare group operating multiple hospitals and facilities across South Africa. They are committed to operational excellence, financial sustainability, and delivering high-quality patient care through strong leadership and efficient revenue cycle management.
The Opportunity
This role oversees the entire Group Debtors & Collections function across all hospitals. You will drive revenue optimisation, ensure clean claims, improve collection cycles, minimise bad debt, and lead the overall accounts receivable performance for the group. The ideal candidate is strategic, analytical, and confident in navigating funder relationships and NHN policies.
Key Responsibilities
- Oversee the end-to-end debtors and collections process across the hospital group.
- Develop and implement strategies to reduce AR days and prevent revenue leakage.
- Analyse claims rejections, identify root causes, and support PAMs with corrective actions.
- Collaborate with Patient Administration Managers to resolve rejected and short-paid claims.
- Monitor AR ageing reports and ensure timely follow-up and payment recovery.
- Implement effective collections practices, including payment plans and third-party billing.
- Support patients by improving understanding of their financial responsibilities.
- Establish, track, and report on KPIs for collections performance and revenue cycle effectiveness.
- Prepare dashboards and reports for senior management on trends, performance, and risks.
- Ensure compliance with healthcare regulations, billing standards, and funder/NHN requirements.
- Develop, review, and enforce policies to minimise compliance risks and operational inefficiencies.
Requirements
- Bachelor's degree in Healthcare Administration, Finance, Business, or similar (Master's is advantageous).
- Minimum 5 years' experience in healthcare revenue cycle management.
- Strong understanding of billing processes, coding systems, and reimbursement models.
- Knowledge of funder/NHN policies, regulatory requirements, and compliance frameworks.
- Proficiency in hospital information systems.
- Excellent analytical, communication, and problem-solving skills.
Benefits
- Competitive market-related package.
- Opportunity to lead the collections strategy for a growing healthcare group.
- Collaborative senior leadership environment.
- Career growth within a multi-facility organisation.
Location: Bryanston, Johannesburg
Does this sound like the right role for you? Click here to start your application.
If this vacancy is closed or you have any questions please contact caron@medipath.co.za
Please be advised that you will be contacted by Medipath Healthcare Recruitment within 14 days should we wish to proceed with your application. Similarly, if you are not contacted by Medipath Healthcare Recruitment, please accept your application as unsuccessful. Your CV will automatically be added to our database and we could be contacting you should a suitable position arise.
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