_{10th February, 2026}

As the leading medical recruitment agency in South Africa, our client has an exciting opportunity for a Medical Receptionist to be based in Cape Town.
 
The client
Our client is a specialist orthopedic practice committed to delivering patient-centred care through an integrated, professional, and efficient approach and specializing in feet and ankles.
 
The opportunity
The Medical Receptionist will oversee the day-to-day operations of the practice while ensuring a warm, welcoming experience for all patients. You will manage administrative, operational, and financial processes, acting as the central point of contact for patients and healthcare providers.
 
Responsibilities:

• Manage the patient care pathway from initial consultation through follow-up, addressing medical patient queries
• Provide warm reception to patients, vendors, and visitors
• Manage appointments and Dr's calendar using Elixir, integrating online and direct bookings
• Prepare and manage patient files, reports, correspondence, and ensure POPI compliance
• Oversee daily operations, billing through Elixir, invoicing, and financial reporting
• Coordinate with hospitals and other healthcare providers for integrated care
• Manage practice rooms, office supplies, and equipment to maintain a professional environment
• Liaise with administrative staff to ensure smooth workflow and high-quality patient care

Requirements

• Matric
• Minimum 3 years' experience in healthcare practice management
• Strong computer skills, including experience with Elixir
• Exceptional interpersonal and communication skills in English and Afrikaans
• Self-starter with the ability to multitask efficiently
• Familiarity with medical aids, billing, coding, and hospital workflows
• Advantageous: experience in an orthopaedic practice

Benefits

• Market-related salary
• Opportunity to work in a professional, patient-focused environment
• Structured working hours: 08:30 to 16:30 - Mondays will be spent in the Tokai practice and Tuesday - Friday will be at the Cape Town practice

Location: Tokai (1 day per week) Cape Town (4 days per week)
 
Does this sound like the right role for you? Click here to start your application.
 
If this vacancy is closed or you have any questions please contact apply@medipath.co.za
 
Please be advised that you will be contacted by Medipath Healthcare Recruitment within 14 days should we wish to proceed with your application.  Similarly, if you are not contacted by Medipath Healthcare Recruitment, please accept your application as unsuccessful.  Your CV will automatically be added to our database and we could be contacting you should a suitable position arise.

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