_{17th March, 2025}

At HAYLO People, we are experts in Personal Injury, Safety and General Insurance Recruitment we are partnering with a respected insurer with offices across Australia. Due to growth, they are seeking a Claims Consultant to join their Sydney CBD team, offering full training and career development in a supportive environment.

The Role

As Claims Consultant your duties will include, but are not limited to:

• Assist with managing a mixed portfolio of claims, helping clients understand the process and lodge claims.
• Develop strong relationships with clients and brokers by providing friendly and helpful support.
• Deliver great customer service, ensuring a positive experience for all clients.
• Process claims efficiently while following company guidelines and deadlines.
• Learn and follow industry regulations, legal requirements, and company policies.
• Location: Sydney CBD, 3 days a week in office
• Hours: Monday - Friday 8:30 am - 5:00 pm | Strong work-life-balance
• Salary: $60,000 - $80,000 Plus Super
• Contract: Full Time, Permanent (Permanent Residents and Citizens)

Benefits 

• Work-life balance with flexibility to work from home and flex start/finish.
• Opportunities to progress within the organisation and develop your career.
• A supportive and fun work environment with a positive and socially inclusive culture that celebrates diversity.
• Opportunities to attend valuable industry events as a team.

To be successful in this role you will offer the following:

• 2-3 years of claims experience in the insurance industry is preferred, with a solid understanding of the claims process.
• A genuine passion for providing excellent customer service, with a focus on ensuring a positive experience throughout the claims process.
• Strong ability to work efficiently and accurately in a fast-paced environment, managing multiple tasks and deadlines simultaneously.
• Proactive can-do attitude, with a continuous drive for learning and self-improvement, and the ability to adapt to new systems or industry changes.

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.   
  
HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role in further detail please get in touch with Dakota Morgan at Dakota.Morgan@haylopeople.com.au or 0483 961 261.

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