_{03rd August, 2022}

Tempting Recruitment are working alongside our client, a Leading Managed Service Provider, who are looking to recruit an experienced 2nd Line Technical Support Analyst to join their team based in the Brighton area.
  
JOB DETAILS

• PAY RATE: Up to £30k (dependant on exp)
• WORK TYPE: Permanent
• WORK PATTERN: Full Time
• LOCATION: Brighton

  
JOB SUMMARY
Working as part of a team you will join a fast-growing busy IT Company that provide technical support services to SMEs throughout the UK on IT and telecoms products and services. In this role, you will respond to phone calls and tickets covering the installations and maintenance of the company’s growing client base, as well as work on IT projects.

JOB DESCRIPTION
The duties and responsibilities of the role will include: 

• Providing technical advice and practical assistance to our clients and end users.
• Performing System administration and maintenance.
• Responding to phone calls & tickets covering installation
• Project activity including making technical recommendations in the scoping of IT projects for clients

  

THE SUCCESSFUL CANDIDATE
The successful candidate will have the following skills and competencies:

• Microsoft 365 (incl licencing, setup & migration)
• Microsoft Operating Systems (Desktop & Server 2012 - 2019)
• VMWare Esxi/VCentre Server
• Active Directory, Group Policy, DNS, DHCP etc
• VPNs, Router & Firewalls
• Anti-Virus platforms such as Trend Micro
• Backup solutions
• Excellent attention to detail
• Ability to solve problems under pressure, prioritising effectively
• Friendly & responsive telephone manner

  
Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review.

HOW TO APPLY
Hit the APPLY button or contact Ashley Heath at Tempting Recruitment NOW.

Apply For Job