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The opportunity:

If you have good communication skills and a passion for food, come and join our multi-cultural team at Mt Baw Baw in a front of house role.

There is never a dull moment in this team, as our FOH staff work across multiple resort food venues, including cafe, restaurant, bar, and pop-up venues that operate 7 days a week, during the day and in the evening.

We're on the hunt for dynamic individuals who can bring a touch of magic to our team! If you know how to whip up a fantastic coffee, deliver food orders with a smile, and keep things sparkling clean, we want you! Our ideal team members are those who can make every guest feel special and welcome. You'll need to have some beverage skills up your sleeve, from mastering the perfect brew to pouring drinks. Being able to manage orders efficiently is a must, ensuring everything is accurate and delivered promptly. And of course, maintaining a clean and inviting environment is key, so you'll be handling tasks like wiping down surfaces, sweeping, mopping, and keeping all areas tidy. If this sounds like you, we'd love to hear from you!
 
Want to know where you’ll be working…nestled only 2.5 hours from the heart of Melbourne, Mt Baw Baw is Melbourne’s closest downhill ski, snowboard, toboggan and snow play resort....'make tracks' this winter for a unique employment opportunity. 

Key responsibilities: 

• Preparation, serving, presentation, and delivery of food and refreshments in accordance with the Food Safety Program (FSP)
• Make and serve beverages, in a timely fashion including but not limited to tea and coffee, juices and soft drinks
• Provide high-quality customer service when taking food and beverage orders from guests and entering orders into the resort till system
• Clearly convey orders and communicate with the kitchen staff and other team members

What amazing skills and experience will score you this role? 

• Prior experience in a front-of-house customer service role or food and beverage role
• Responsible Service of Alcohol certificate
• Victorian Safe Food Handling certificate   
• Demonstrated good communication skills  
• Flexibility to work in other departments/roles

  The successful candidate will be required to:

• Have full Australian working rights. International applicants are required to obtain their own visa with valid Australian work rights.
• Currently hold or be willing to obtain a Victorian Working with Children Check – Employee type
• Have an Australian drivers licence (Victorian licence preferred) 
• Satisfactorily pass a police check and random drug & alcohol tests.
• Available to work weekends and school holidays.
• Available from June to 30 September (or the declared snow season)

Need more details? For a full list of the key responsibilities and performances indicators please contact careers@alpineresorts.vic.gov.au 
  
Location: Mt Baw Baw Alpine Resort, 3833 Victoria
  
Salary: $32.81 p/h including casual loading
  
How to apply: 
If you have the skills and experience listed above and are keen to experience a season of working at the snow, click on "Apply" and upload your resume, qualifications and cover letter, sharing with us how you meet the key responsibilities and skills required for this role.
  
Close Date: Friday, 18 April 2025
  
We recruit as we go, so don’t delay submitting your application. Shortlisted candidates will be contacted. 

*Staff accommodation is available on resort for the successful applicant.
  
Who will you be working for? 
Established on 1 October 2022, Alpine Resorts Victoria brings a sector-wide focus and strategic leadership to the management of Victoria’s six alpine resorts: Falls Creek, Lake Mountain, Mt Baw Baw, Mt Buller, Mt Hotham and Mt Stirling. Each resort provides a unique experience of Victoria’s beautiful and remote alpine landscapes. Together they play an important role in supporting regional communities by attracting over one million visitors a year and sustaining ten thousand jobs. 
  
For more information, visit the website: 
 www.alpineresorts.vic.gov.au or www.mountbawbaw.com.au
  
Alpine Resorts Victoria is an equal opportunity employer and supports diversity and inclusion in the workplace.

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