_{05th December, 2025}

RSL Queensland (RSLQ) is the largest ex-service organisation in Queensland – providing practical support, assistance and camaraderie to veterans, current serving Defence members, and their families across the state and nationally. 
  
Veteran Services department strives to provide all veterans and their families with a streamlined, supportive, and empowering experience after leaving the Australian Defence Force. Funding our vital work is the Dream Home Art Union, proudly RSL Queensland – Australia’s largest and most successful not-for-profit prize home lottery.  
  
This leadership role ensures the right support exists to strengthen the sustainability and enhance the capability and capacity of 10 District Offices and over 230 Sub Branches, statewide, by improving financial management, governance practices, and access to support services.  
 
Key Accountabilities include (though are not limited to): 

• working alongside the General Manager, League Development to design and implement effective systems and processes to ensure consistent operational standards statewide 
• leading a small and agile team as you facilitate the identification and pursuit of grant-funding opportunities and guiding successful application outcomes 
• providing strategic advice to the General Manager on the sustainability of the network, to inform decision making 
• collaborating with the Head of League Development to ensure that identified emerging issues are addressed by engaging and utilising available resources organisation-wide 
• being the League Development lead for cross functional initiatives 

What’s required to succeed:  

• Tertiary qualifications in Human Services, Business Administration, or a related field 
• 5+years of senior leadership experience supporting member-based organisations within NFP or government sectors 
• Demonstrated success in customer service environments, with a strong focus on engagement and enhancing customer experience 
• Strong ability to interpret and apply relevant legislation, by-laws, and regulatory frameworks 
• Demonstrated capability in analysing complex financial data and translating insights into clear, actionable recommendations 
• Advanced analytical skills with a focus on delivering meaningful and impactful reporting 
• Availability for weekends/out of hours’ work on an ad-hoc basis 

Sound understanding of the ADF environment and applied knowledge of Trauma Informed frameworks will help your application stand out. Experience working with volunteer workforce and proven strategic leadership experience completes the picture. 
  
A full outline of the role is included in the position description. If this sounds like you, or a stand-out talent in your network, we are ready to hear more. 
  
Applications close at 5pm AEST on 21 December 2025. 

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