_{21st November, 2025}

Contract Manager
City of London London
£80,000

An exceptional, career-enhancing opportunity has arisen for a Maintenance Contract Manager to join a leading organisation within the building services maintenance sector. With continued growth and a steady influx of new contract wins, we are seeking a driven and ambitious Contract Manager who is eager to progress their career within a high-performing team.

You will oversee a commercial property in West London, reporting directly to the Area General Manager. Responsible for an engineering maintenance contract valued at approximately £1m, you will manage the P&L, ensure SLAs and KPIs are consistently exceeded, and support both planned and reactive maintenance activity delivered by a team of engineers. The role also includes quoting works, leading the onsite team, and providing outstanding stakeholder management.

This is a fantastic opportunity to join a market-leading organisation and take your career to the next level.

Key Responsibilities

• Reporting directly to the Area General Manager
• Full responsibility for P&L performance
• Managing KPIs and SLAs across the contract
• Providing technical support to both the client and the engineering team
• Ensuring all company quality procedures are implemented and adhered to
• Building and maintaining strong client relationships
• Attending client meetings and managing daily client requirements
• Overseeing additional project works and variations
• Leading recruitment processes and managing staffing levels
• Developing and appraising staff, including career development plans
• Handling absenteeism and managing disciplinary procedures
• Producing reports as required
• Identifying and securing additional business opportunities
• Managing the permit-to-work system
• Overseeing all health, safety, and environmental performance on the contract

Requirements

• Technical qualifications: Apprenticeship / City & Guilds in Electrical Installations, Mechanical Engineering, Air Conditioning, or HVAC
• Proven experience managing contracts and maintenance teams
• Strong interpersonal and people-management skills
• Highly motivated and performance-driven
• Strong IT skills
• Excellent written and verbal communication

Salary & Benefits

• £80,000 annual salary
• 25 days annual leave
• Life Insurance 
• Opportunity to join a dynamic, collaborative team
• Clear pathways for career development and progression

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