_{11th March, 2025}

Specialist Supported Housing Officer
LOCATION:               Exeter, Torquay, Newton Abbot
SALARY:                   £15.00PAYE Including Rate   £17.18PAYE UMBRELLA            £19.51
DURATION:               Temporary – 6 weeks +  
HOURS:                      Full Time (Monday to Friday 10.00-18.30 core hours)
 
OVERVIEW:

• Working to support a CAS3 contract with the Ministry of Justice, this role involves managing a number of self-contained and small shared accommodation properties within the region.
• In addition to providing proactive property management, the role involves engaging with residents (People On Probation) who may have complex needs/multiple disadvantage, on release from prison, CAS1 or CAS2, with the goal of ensuring a smooth transition into the allocated accommodation.
• The role does include an element of supervision to ensure ‘house rules’ and license agreements are being adhered to, along with offering housing related, ‘light touch’ support and signposting where needed.
• While you will be part of a small regional team and a larger business, this is predominantly a lone working role and you will need to be comfortable driving between locations. A company car will be provided.
• Managing a number of properties specifically allocated to the MOJ. You will engage with individuals with complex needs and will be able to work without supervision and have experience of lone working.

RESPONSIBILITIES & DUTIES:

• Ensuring properties are safe, secure and clean
• Ensure accommodation is prepared and ready for occupation in accordance with company timescales.
• Performing all necessary functions to manage the move in/move out process.
• Proactively identify and resolve all property and maintenance related issues
• Undertaking weekly visits to all properties and ensuring residents are adhering to the “house rules” and have not abandoned their accommodation.
• Manage reports of Anti-Social Behaviour and where necessary sometimes in conjunction with the Community Probation Practitioner (CPP) and actively engage in conflict resolution wherever possible.
• To keep accurate and timely records in accordance with departmental policy.
• To attend mandatory training and participate in staff development courses as appropriate.

PERSON SPECIFICATION:
Knowledge

• Experience in the social housing sector, ideally having worked with people at risk of homelessness.
• Experience of supporting individuals with complex needs
• Direct knowledge of People on Probation (POP) and the challenges they face would be a distinct advantage.
• Experience of lone working.

Experience:

• social housing: 1 year (required)
• support work: 1 year (required)
• Police, Probation or Prisons: 1 year (preferred)
• Full and current drivers licence – essential – Company car provided

 
For more information on this role please contact Phoebe or Olly on 0117 923 9100 or apply with an up-to-date CV
 

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