_{17th December, 2025}

HAYLO People are experts in Personal Injury, Safety and General Insurance recruitment. We are partnering with a large claims management provider to recruit an experienced General Manager, to lead their Victorian workers compensation division.

This is a senior role with accountability for performance, compliance, and strategy within the Victorian Workers Compensation scheme. You will provide leadership across claims operations, governance, and stakeholder engagement, working closely with executive leadership and regulators.

As General Manager, you will be responsible for the overall leadership and performance of the Victorian Workers Compensation division, ensuring strong outcomes for customers, the scheme, and the business.

Key Responsibilities:

• Lead and execute the Workers Compensation strategy within the Victorian scheme.
• Accountability for claims performance, operational outcomes, and financial results.
• Ensure compliance with all Victorian legislative, contractual and regulatory requirements.
• Build and lead a high-performing leadership team across claims and operations
• Partner with WorkSafe Victoria and other key external stakeholders.
• Drive continuous improvement, transformation, and customer outcomes.

What You’ll Bring:

• 12+ years of progressive workers’ compensation claims leadership roles.
• Strong working knowledge of the VIC scheme and regulatory environment.
• Proven capability leading large, complex claims or operations teams.
• Strong commercial, governance, and stakeholder management skills.
• Experience driving organisational change and operations improvement.

Benefits:

• Competitive executive remuneration package.
• Senior role with a large, established business with an market leading innovative approach.
• Supportive, people-focused leadership culture.
• Innovative organisation driving next-generation AI initiatives in 2026.

  
HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role further, please contact Adam Coyne -adam.coyne@haylopeople.com.au or 0451544590

Apply For Job