_{04th February, 2026}

HAYLO People are experts in Personal Injury and General Insurance recruitment. We are partnered with a major insurer in the workers compensation space who are expanding their market share and who are  seeking trainee Case Managers to join their teams in Sydney CBD and Newcastle.
  
Use your existing allied health, nursing, social work, legal, or customer service skills with your high levels of empathy to make a difference. With full training, transition into a Trainee Case Manager position supporting injured workers, guiding them through the recovery and return to work process. These roles are also very much open to case managers coming from other lines of insurance.
  
These roles are permanent full-time role with flexibility to work from home up to 2 days after initial training within their office based in Sydney CBD and Newcastle CBD.
  
The role

• Support people who have been injured at work and guide all parties (injured worker, employee, etc.) through each stage of the claims process 
• Work with internal stakeholders to manage treatment approvals, return to work and injury management plans 
• Manage weekly payments and provider invoices 

  About you 

• Previous experience in workers compensation is desirable but not essential
• To be successful in this role you should possess a background in healthcare, nursing, allied health, aged care, medical receptionist, legal or similar case managing or claims positions etc.
• You are passionate about delivering a superb customer experience and enjoy working towards outcomes for all parties 
• You have a genuine, caring nature that puts customers at the heart of what you do, showing empathy in all circumstances
• You are an organised person who demonstrates strong time management and prioritisation skill

Benefits 

• Salary: $70,000 - $85,000 + super + discounts & benefits 
• Extensive well-being initiatives and discounts across a number of insurance products 
• Onsite learning & development team with a structured career pathway 

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.

HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information please reach out to Dominic Sheppard - dominic.sheppard@haylopeople.com.au

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