_{23rd September, 2026}

About the Role
The Process Improvement Manager – Plan to Forecast (P2F) will join CTM’s dedicated Finance Transformation team, reporting to the Head of Finance Transformation and working closely with the CFO, commercial finance leaders, FP&A teams and business unit stakeholders.

In this role, you’ll lead the design, optimisation and standardisation of CTM’s end-to-end planning, budgeting and forecasting processes. You’ll partner with FP&A and commercial finance teams to improve forecasting models, streamline processes, strengthen planning frameworks and provide better tools and insights to support forward-looking financial management.

The role will focus on driving continuous improvement across the Forecast-to-Plan (F2P) lifecycle, ensuring processes are consistent, efficient and aligned with the needs of the business.

About You
We’re looking for a strategically minded finance transformation professional who combines strong FP&A expertise with a practical approach to process improvement and business partnering.

You’ll bring:

• 6–8 years’ experience across commercial finance transformation, FP&A, strategic business partnering, financial modelling or management consulting, with a strong track record in improving forecasting and planning processes. A formal accounting qualification is favourable but not essential.
• Strong hands-on experience designing financial planning models, driver-based forecasting and scenario analysis frameworks.
• The ability to work closely with BAU FP&A and commercial finance teams, translating improved forecasting methods into practical tools and processes that teams can adopt and use effectively.
• A structured, analytical approach to identifying opportunities to simplify, standardise and improve complex financial planning processes.
• Experience in the travel, hospitality or transport sector will be highly regarded.
• Practical experience working with SAP environments, including FI/CO, cost centre hierarchies and reporting structures, alongside advanced Excel and financial modelling skills. Experience using SAP data to build driver-based planning models or supporting the development of future FP&A/EPM solutions will be advantageous.

About CTM
CTM is a global award-winning provider of innovative and cost-effective travel management solutions across the corporate, events, leisure and loyalty travel markets. We combine personalised service excellence with client-facing technology solutions, with offices across Australia, New Zealand, Asia, North America and Europe and more than 3,000 employees globally.

At CTM, our people are our greatest asset. We are a team of collaborative, innovative and future-focused professionals who work with our company values in mind: Connect, Deliver and Evolve.

Why CTM?
As a global organisation, CTM offers a range of employee benefits, including: 

• Travel discounts 
• Perkbox – retail, lifestyle, entertainment, health & wellbeing discounts 
• Learning & development – access to online learning platforms, including LinkedIn Learning 
• Annual Volunteer Day 
• Chillout Days – flexible leave days 
• Flexible hybrid working 
• Purchase up to 2 weeks of additional annual leave 
• Paid parental leave 
• Sonder – 24/7 wellbeing and Employee Assistance Program (EAP) 

CTM offers a strong, established and sustainable work environment that supports your career development and wellbeing.

Join an award-winning global company that values its people, its communities and continuous innovation.

CTM is committed to recognising the unique contributions of all our people and actively encourages candidates of all abilities and diverse backgrounds to apply.

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