_{11th May, 2026}

Location: 27 Stanley Street, Queenstown 9300
Employment Type: Full-Time, Permanent position.
Hours of Work: Guaranteed a minimum of 40 hours per week, on a rotating roster, including weekends from Monday - Sunday.
Shift Times: 11:00pm - 7:30am 
Wage Rate: $26 - $28 per hour 
Explore: https://www.scenichotelgroup.co.nz/queenstown/heartland-hotel-queenstown/

Are you a night owl with a passion for hospitality? Look no further! Scenic Suites & Heartland Hotel Queenstown is seeking a dedicated Night Porter to oversee our operations during the night-time hours. 

Key Tasks & Responsibilities:

• Greeting guests at Reception and assisting with guest's luggage
• Attending to guest needs on arrival and departure
• Oversight of security of the hotel property, and reporting any incidents or concerns to Management
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Taking a proactive approach to cleaning the reception and public areas
• Answering enquiries from guests about local attractions
• Maintain cleanliness and organisation in lobby areas.
• Taking late night room service orders to guests.
• Assisting with administrative tasks such as receiving and sorting mail
• Assisting with other Front Office duties as required

Preferred Skills & Experience:

• 1 years experience in a similar hospitality role desired.
• Physical fitness and the ability to lift heavy luggage.
• Positive attitude and willingness to go above and beyond for guests.
• Strong interpersonal and communication skills.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Driver's licence desired

Why Choose Scenic Hotel Group?

We're New Zealand's biggest locally owned hotel group, with 18 properties all over the country.

We Do IT: Now, Right, Together, and Sustainably
Now: We act fast “Now” for exceptional guest experiences
Right: We get it “Right” from the start, with ongoing training to elevate our service quality.
Together: We grow “Together” in a team that boosts our work and guest experiences.
Sustainably: We're fully committed to “Sustainability” driving a positive impact for our planet.
  
Kickstart your new chapter! If this sounds perfect and we've got what you need, hit apply now!

For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/

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